Student Program Coordinator Senior

Internal or External Search: External - Open to all applicants

Advertising Summary: The Graduate School is seeking a detail-oriented and organized Student Program Coordinator, Sr. to support graduate students throughout their academic journey, from admission through graduation.

This position processes and maintains student records and documentation related to admissions, academic milestones, program requirements, final examinations, thesis and dissertation submission, and degree certification.

The successful candidate will work closely with students, faculty, and academic departments to interpret requirements, resolve record and processing issues, and ensure accurate and timely completion of Graduate School processes.

Strong organizational skills, attention to detail, sound judgment, and a commitment to excellent customer service are essential for success in this role.

Bargaining Unit Announcement: This is a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).

Job Duties and Responsibilities: The Student Program Coordinator, Sr. (SPC) provides comprehensive administrative support for graduate student admissions, academic progression, and degree certification. The SPC manages and processes student records and required documentation throughout the graduate student lifecycle, from application and admission through graduation. The SPC reviews graduate applications and supporting materials for completeness and compliance with university and Graduate School requirements; maintains accurate application and student records; communicates with applicants, students, academic departments, and faculty regarding requirements, deadlines, documentation, and the status of student records; and resolves routine processing issues and discrepancies. Throughout a student's academic career, the SPC receives, reviews, processes, and maintains graduate student forms and records related to registration, program of study, committee and program requirements, final examinations, thesis and dissertation submission, and other academic milestones. The SPC applies established university policies and procedures when reviewing documentation and works with students and academic departments to resolve incomplete, inaccurate, or noncompliant submissions. The SPC is responsible for reviewing student records for degree and certificate completion and performing graduation certification activities for assigned academic programs. This includes verifying completion of applicable academic and administrative requirements, identifying and resolving outstanding requirements or record discrepancies, and ensuring accurate and timely certification of degrees and certificates. The position requires a high degree of accuracy, organization, independent judgment, and attention to detail while managing a high volume of student records and time-sensitive transactions. The SPC must maintain appropriate confidentiality of student information and provide knowledgeable, professional customer service to students, faculty, staff, and academic departments.