Strategic Solutions & People Analytics Section Leader

Working Conditions

Minimum Requirements

• SUPERVISOR II

Additional Documents

Department Information

Special Requirements

• Statement of Qualifications (SOQ) Instructions: A SOQ is required to apply. The SOQ will be used as a pre-interview screening tool. Applicants who do not follow the SOQ instructions and/or do not answer the prompt as stated below may not be considered.
• Artificial Intelligence (AI) tools can be useful in the development of written responses; however, it is important to use these tools responsibly and ethically. Where assistive tools may be used, responses within the SOQ should be your own original work. Applicants must write in their own words and avoid plagiarism. Failure to comply may be cause for disqualification.
• This SOQ provides an opportunity to demonstrate, through clear and relevant examples, how your experience has prepared you to lead people, improve HR programs and processes, use information to guide decisions, build alignment, and follow through on results in support of a Simple, People-Centered HR. Focus on your individual contributions and outcomes rather than providing a general career summary.
• Applicants must submit an SOQ that is no more than two pages, single-spaced, in Arial 12-point font, with their CalCareer ID and JC number listed clearly, and responses clearly labeled by question number. Responses should focus on relevant examples, individual contributions, and results achieved. The SOQ should supplement, not simply repeat, the application materials. Clear, organized, and visually readable presentation of information is important, including how effectively the information is communicated.
• Notice and improve: Describe a time when you recognized an important workforce, employee-experience, HR service, process, or operational need and helped improve it. What did you notice or learn? What information or input did you consider? What solution or recommendation did you develop? How did you make the improvement practical and people-centered, and what was the result?
• Lead and deliver: Describe a time when you led professional staff, a multidisciplinary team, or a cross-functional initiative through competing priorities or ambiguity. How did you create clarity, support and develop people, build alignment, address barriers, and follow through to completion? What was the outcome, and what did you learn?

Application Instructions

• Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
• Who May Apply
• How To Apply
• Address for Mailing Application Packages
• You may submit your application and any applicable or required documents to:
• Address for Drop-Off Application Packages
• You may drop off your application and any applicable or required documents at:
• Required Application Package Documents
• The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - Statement of Qualifications (SOQ) - Please attach your SOQ to your application. Applications received without an SOQ may not be considered. Resumes and cover letters will not be accepted in place of an SOQ. Please see above “Special Requirements” section for SOQ instructions.

Desirable Qualifications

• Experience leading, supervising, and developing professional staff in a complex human resource, people analytics, organizational effectiveness, operations, or related environment.
• Demonstrated ability to translate broad organizational or leadership priorities into clear work plans, deliverables, timelines, measures, and sustainable operating practices.
• Experience using quantitative and qualitative information, workforce data, employee feedback, and operational insight to identify needs, assess risks, and inform recommendations.
• Experience designing, implementing, evaluating, or improving employee-experience and workforce programs such as onboarding, retention, stay or exit initiatives, workforce planning, or related HR services.
• Experience improving processes, workflows, tools, or service delivery to make HR support clearer, more accessible, responsive, reliable, and efficient.
• Demonstrated ability to build alignment, facilitate collaboration, advise managers and leaders, and communicate complex or sensitive information clearly.
• Experience leading initiatives from concept through implementation, including coordinating stakeholders, resolving barriers, tracking progress, and evaluating results.
• Strong judgment, discretion, accountability, and commitment to fair, inclusive, and people-centered HR practices.

Benefits

• The State of California offers a comprehensive benefits package that includes Health, Vision, Dental, Retirement, and an array of other options. For more information on the benefits offered by the State of California, please click below:
• CalHR Benefits Summary
• CalHR Salary and Benefits Information
• CalPERS Retirement Information
• CalPERS Employer Contributions

Contact Information

Pre-Employment Requirements

• Background Check: All applicants shall be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice and Federal Bureau of Investigation to disclose criminal records.
• Incompatible Activities: To maintain our integrity and focus on serving Californians, Covered California adheres to unique conflict of interest restrictions on the outside employment and activities of its board members and staff. If you’re considering a role with us, it’s important to know at the time of your start:
• You must not be employed by or otherwise affiliated with health insurance carriers, other insurers, agents, brokers, health care professionals, health facilities, or health clinics, or trade associations of any of these entities. This also means that you must not hold an active license to sell health insurance in California.
• You must not hold an active license to sell health insurance in California.
• Health care professionals are welcome to join our team, provided you do not receive payment for professional services and do not hold ownership or financial interests in a health care practice.
• Conflict of Interest: This position is also designated under Covered California’s Conflict of Interest Code. This means if you’re selected to join us, you’ll be required to disclose certain financial interests, including of a spouse, that could potentially interfere with your ability to perform your duties impartially and with the best interests of the public in mind. You may also be disqualified from participating in decisions that may affect those financial interests.
• Please email any questions or concerns you may have prior to accepting a final offer of employment to Form700@covered.ca.gov .

Additional Application Instructions

• Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.
• All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry may be considered incomplete and may not be accepted:
• "To" and "from" dates (month/day/year)
• Hours worked per week
• Private sector job titles
• Supervisor name and phone number
• Job duties performed
• State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles).
• Transcripts:
• If you are meeting minimum qualifications with education, you must include your unofficial transcript for verification. If selected, you will be required to provide official transcripts at the time of hire. Foreign transcripts must include official verification of U.S equivalency prior to appointment by an organization found here.
• Personally Identifiable Information:
• Please do not include your Social Security Number, date of birth, veteran status, personal photos, LEAP information, or any other personally identifying information on any documents in your application package.
• If you have additional questions regarding this advertisement or are having issues applying through CalCareers, please contact the Employment & Classification Services Unit at 916-228-8386 or careers@covered.ca.gov .

Equal Opportunity Employer