ashby
Strategic Solutions Engineer, West
Decagon
Remote, USA
Full-time
Mid · 4+ years experience
Remote
USD 240000-280000 yearly / year
Discovered 1 weeks ago
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanRole Overview
Decagon is looking for a Strategic Solutions Engineer , a foundational technical hire who will help shape the future of our AI-powered solutions in the enterprise space. This role sits at the intersection of pre-sales engineering, product strategy, and enterprise architecture. You will serve as a technical advisor and trusted consultant to enterprise prospects and customers, driving value-based solutioning and integration of Decagon’s AI-native platform into complex customer ecosystems.
Your background looks something like this
4-6 years of customer facing experience in a sales engineering (pre-sales) role
Partner with Account Executives to discover and qualify solutions that lead to strong return on investment for your customer
Create and architect generative AI experiences for our customer’s end users
Develop custom demonstrations using the Decagon platform tailored to a customer’s specific needs and value
Communicate complex technical concepts clearly to diverse stakeholders, including C-level decision makers, business users, and engineering stakeholders
Strong interpersonal and teamwork skills
Functional understanding of GTM systems and workflows
Full Job Posting
About Decagon
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.
We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Decagon
Senior Agent Product Manager - Spanish Speaking
New York City, USA
SeniorFull-time
Discovered 2 days agoView →
Technical Accounting & Financial Reporting Manager
San Francisco, USA
ManagerFull-time
Discovered 1 weeks agoView →
Director of Solutions Engineering, Enterprise East
New York City, USA
DirectorFull-time
Discovered 1 weeks agoView →
Senior Research Engineer, Safety
New York City, USA
SeniorFull-time
Decagon is seeking a Senior Research Engineer focused on AI safety to make conversational agents safer, more reliable, and controllable from evaluation through production. The role involves building safeguards, adversari
Discovered 1 weeks agoView →
Business Operations, Analytics Engineer
San Francisco, USA
Discovered YesterdayFull-time
Senior Agent Product Manager - Spanish Speaking
New York City, USA
Discovered 2 days agoFull-time
Field Marketing Coordinator
New York City, USA
Discovered 1 weeks agoFull-time
Technical Accounting & Financial Reporting Manager
San Francisco, USA
Discovered 1 weeks agoFull-time
Account Executive, Strategic Accounts
, USA
Discovered 1 weeks agoFull-time
Strategic Solutions Engineer, East
, USA
Discovered 1 weeks agoFull-time
Director of Solutions Engineering, Enterprise East
New York City, USA
Discovered 1 weeks agoFull-time
Senior Research Engineer, Safety
New York City, USA
Discovered 1 weeks agoFull-time