Strategic & Digital Transformation Manager
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Key skills for this role
About the Role
SAB seeks a Strategic & Digital Transformation Manager for Corporate and Institutional Banking in Riyadh. The role involves program management, process improvement, and IT project leadership to drive digital transformation.
Key Skills for This Role
Responsibilities
- Manage program delivery of Digital Transformation Projects for Corporate and Institutional Banking
- Prepare and update reports for Senior Management forums and committees
- Assess business processes, identify areas for improvement, and deliver process streamlining initiatives
- Design, configure, and test new processes and ensure incorporation in application systems
- Track Customer Experience KPI improvements and implement customer surveys
- Manage IT book of work to agreed ATP budgets
- Lead implementation of IT projects and ensure timely rollout
- Oversee systems analysis in system design and propose solution architecture
- Assess with vendors for product updates, new product evaluation, and cost/quality management
- Ensure risk mitigation is central to all initiatives
Requirements
- Bachelor's degree in Business Administration
- Around 5 years of experience with preferred 3 years in a relevant role
- Prior experience on Digital Transformation or Strategy formation and delivery in a similar industry
Full Job Posting
Job Title and Division
- Job Title: Strategic & Digital Transformation Manager
- Division: Corporate and Institutional Banking
- Location: Riyadh
- Working Hours: 8:00 AM to 5:00 PM (Sunday to Thursday)
Core Responsibilities
- Program Management for delivery of Digital Transformation Projects of Corporate and Institutional Banking
- Prepare and updates for Senior Management forum and committees
- Promotes and executes project plans to deliver the transformation strategy
- Assess business processes, identify areas of process improvements, and deliver process streamlining initiatives
- Design, configures and tests new processes and ensure that the same are incorporated in the application systems as per business requirements
- Derives and tracks Customer Experience KPI improvements and implements customer surveys
- Development and track customer journey SLAs and KPIs
- Guides and tracks cost and time savings
- Manages IT book of work to agreed ATP budgets
- Leads implementation of IT projects and ensures timely roll out
- Oversees systems analysis in system design and proposes solution architecture
- Assesses with vendors for product updates, new product evaluation, future expansion plans and scheduling cost and quality management during execution of project involving vendors
Qualifications and Experience
- Bachelor's degree in Business Administration
- Around 5 years of experience with preferred 3 years in a relevant role
- Prior experience on Digital Transformation or Strategy formation and delivery in a similar industry is preferred
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