Strategic Accounts Manager, 3P - Other Hardlines
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Key skills for this role
About the Role
Amazon seeks a Strategic Accounts Manager to drive growth of strategic selling partners on Amazon.sa. You will recruit and develop key accounts, provide data-driven insights, and collaborate cross-functionally to improve the seller experience.
Key Skills for This Role
Responsibilities
- Identify, prospect and recruit high potential strategic merchants to Amazon.sa via phone or email
- Effectively prioritize and lead a pipeline of sellers to consistently meet/exceed quarterly targets
- Be a business partner for new sellers providing data driven insights and advice to optimize their success
- Educate sellers about Amazon's high standards of Delivery and Customer Experience
- Educate and enable sellers to master Amazon's tools and systems for catalog, inventory and performance management
- Learn and understand category specificities to spot popular brands, trends, seasonal items and pricing
- Track and report business development results, analyze data, interpret reports for portfolio of sellers
- Collaborate cross functionally to ensure timely, accurate and professional operational support to all Selling Partners
- Build strong relationships with Selling Partners and proactively build joint business plan action items
- Monitor Selling Partner satisfaction and establish improvement plans
- Collaborate with internal departments to improve tools and processes for Selling Partner experience
- Lead recruiting and hiring efforts across direct team and broader organization
Requirements
- Bachelor's degree or equivalent, or 5+ years of sales or marketing work (like e commerce, retail technology, SaaS) or equivalent experience
- Experience influencing at all levels within an organization, particularly at the executive level
- Experience exceeding sales targets using a consultative, solutions focused approach
Full Job Posting
Overview
- Amazon is committed to supporting businesses becoming successful Selling Partners and providing the best customer experience on Amazon.sa. We are seeking a dynamic and motivated Key Accounts Manager who will manage the recruiting and development of Strategic Selling Partners on Amazon.
Roles and Responsibilities
- Identify, prospect and recruit the highest potential (strategic) merchants to Amazon.sa website, via phone or email
- Effectively prioritize and lead a pipeline of sellers to consistently meet/exceed quarterly targets
- Be a business partner for new sellers providing them with data driven insights and advice to optimize their success on the Amazon website
- Work closely with new sellers, educating them about Amazon’s high standards of Delivery and Customer Experience
- Educate and Enable sellers to learn and master Amazon's tools and systems so they may become self sufficient in handling their catalog, inventory and performance efficiently and to the required standards
- Learn and understand the specificities of your categories to spot popular brands, trends, seasonal items and pricing to best tailor your pitch and advice to sellers
- Track and report business development results, analyze data, interpret reports and information for your portfolio of sellers
- Prioritize your time optimally to achieve your targets a results oriented environment
- Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience, in collaboration with other Amazon programs and teams.
- Collaborate cross functionally to ensure timely, accurate and professional operational support to all Selling Partners.
- Build strong relationships with Selling Partners across the portfolio / Category; proactively build joint business plan action items and act as a point of escalation for outstanding issues, questions, and concerns.
- Manage Selling Partner needs and monitor complexity through efficient engagement allocation
Basic Qualifications
- Bachelor's degree or equivalent, or 5+ years of sales or marketing work (like e commerce, retail technology, SaaS) or equivalent experience
Preferred Qualifications
- Experience influencing at all levels within an organization, particularly at the executive level
- Experience exceeding sales targets using a consultative, solutions focused approach or equivalent
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