Strategic Account Manager

Role Overview

Your Role

• Develop productive long-term customer relationships and maximize short- and long-term account business value.
• Coordinate a unified Philips approach with Sales, Marketing, Service, and Supply Chain teams.
• Develop account strategies and drive customer sales plans to achieve growth.
• Drive continuous improvement through Lean.
• Maintain and grow sales, market share, and share of wallet.
• Manage order intake, account strategy, and sales funnel performance.

Job Overview

• Develop, maintain, and improve relationships with key accounts, end users, and advisers.
• Initiate and coordinate Philips efforts for assigned accounts to maximize sales output.
• Translate sales business plans into strategic two- to three-year plans with targets, strategies, and actions.
• Create and implement action programs with key accounts to improve Philips performance.
• Lead account or project teams to align product packages, market approaches, and company profiles.
• Analyze sales results, expectations, markets, competition, and trends for planning and portfolio decisions.
• Create activity budgets and define projects for national accounts.
• Define sales and distribution strategies for the market segment, including tailored value propositions.
• Negotiate tailored actions and conditions within defined account budgets.

Candidate Requirements

• Bachelor’s degree in a relevant major with 7–10 years of related B2B or B2C healthcare sales experience.
• Ability to lead local account teams, organize actions, and ensure required results are delivered on time.
• Ability to influence multidisciplinary teams and understand local needs and production plans.
• Ability to negotiate independently with customers within defined guidelines and sales plans.
• Complete knowledge of company products and services.
• Experience with relevant marketing and sales techniques and knowledge of business issues.
• Ability to analyze market and distribution possibilities to define sales strategy.
• Experience building and executing account strategies.
• Fluent English and the relevant native language, verbally and in writing.

Workplace Policy

• For office-based teams, Philips states that employees work in person at least three days per week.
• Onsite roles require full-time presence at company facilities, while field roles are generally performed at customer or supplier locations.

About Philips