Strategic Account Manager, LTL

Network & Strategy Alignment: Drive overarching LTL strategy across procurement and operations, acting as the subject-matter expert to align daily execution with macro account goals.

Deep-Dive Analytics: Perform deep-dive program analyses to identify cost, service, and efficiency insights; translate raw data into actionable strategic initiatives (e.g., mode conversions, lane optimization, pooling, and drop trailer strategies).

Continuous Improvement: Identify process gaps, evaluate broader market dynamics, and champion LTL best practices across the account team.

Financial & Margin Management: Review margins, monitor DTO queues, and analyze accessorial trends to eliminate avoidable costs and drive profitability.

Network Health Governance: Monitor systemic operational issues (e.g., chronic offender carriers or troubled lanes) to resolve root-cause delays and missed pickups.

Tech Management: Direct tech escalations, manage user access requests, and oversee EDI/API integrations and UAT testing to ensure seamless platform operations.

Value Proposition Ownership: Ensure program value propositions are consistently communicated, validated, and delivered across all customer touchpoints.

Business Reviews (MBR/QBR): Build high-impact presentation materials and lead Monthly and Quarterly Business Reviews to showcase performance, key wins, and forward-looking strategic initiatives.

Relationship Expansion: Strengthen executive-level relationships, engage new stakeholders, and position the company as an indispensable strategic partner.

Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com .

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Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.