Stornext Principal Software Engineer

Job Summary and Duties: We are seeking a highly experienced Principal Software Engineer to provide senior technical leadership for the StorNext sustaining engineering team. This role is responsible for driving resolution of complex field escalations, sustaining and modernizing StorNext Storage Manager and related filesystem components, advancing platform compatibility with current operating system releases, and strengthening the build, test, and deployment infrastructure used across engineering. The ideal candidate will bring deep systems-level expertise, strong ownership, and the ability to operate independently across customer support, product engineering, QA, and release operations. Specific duties include but are not limited to:

• StorNext Sustaining Engineering Leadership: Serve as a senior technical owner for StorNext software in production, with primary responsibility for Storage Manager and supporting responsibility for StorNext filesystem-related issues, including: ◦ Lead root-cause analysis and resolution of complex customer escalations, including crash dumps, field logs, and difficult-to-reproduce production issues. ◦ Partner with Product Management and senior engineering stakeholders to evaluate feature requests, technical feasibility, risk, and long-term maintainability. ◦ Drive platform modernization efforts required to support new major Red Hat, Linux distribution, Windows, and other operating system releases. ◦ Own and provide technical direction for critical legacy and sustaining components, including:
• snauditlogs
• TSM/MSM
• Legacy GUI (Java code)
• Third-party packages
• Engineering Environment and VM Template Ownership: Architect, build, and maintain the VM templates and engineering environments used for development, build, and test workflows, including: ◦ Track, assess, and plan support for new Linux and Windows releases used across development, build, qualification, and customer environments. ◦ Create new VM templates for Linux (Alma, Oracle, Rocky, RedHat, Debian, Ubuntu, SLES) and Windows 11 ◦ Modernize, troubleshoot, and maintain deployment automation written in PHP, Perl, and related scripting technologies. ◦ Resolve package manager, installation, networking, OS compatibility, and configuration issues across supported templates.
• Offline File Manager (OFM) Technical Ownership: Act as the senior technical authority for OFM support, maintenance, and knowledge transfer, including: ◦ Evaluate, debug, and resolve complex customer-reported OFM issues with a focus on quality, reliability, and long-term supportability. ◦ Design and implement OFM enhancements requested by Product Management while balancing customer impact, technical debt, and release risk. ◦ Mentor QA engineers and developers on OFM architecture, operational behavior, troubleshooting methods, and best practices.