Store Supervisor
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Key skills for this role
About the Role
Beside Group, a major retail chain in the Middle East, seeks a Store Supervisor to support store management in achieving targets. The role involves providing exemplary customer service, managing operations, and training staff.
Key Skills for This Role
Responsibilities
- Support the Management Team in achieving store and KPI targets.
- Provide exemplary customer service by following policies, providing product information, and adopting a friendly attitude.
- Support the Management Team in managing the operational side of the store and administrative areas such as staff scheduling and coordination with suppliers.
- Support the Management Team in conducting technical training needs of store staff.
- Maintain up to date product knowledge in terms of designs, trends, quality based issues, and availability.
Requirements
- Minimum 2 years’ experience in a similar role.
- Experience within a similar brand preferred.
- Local retail experience mandatory in Fashion is mandatory.
- Well versed in MS Office.
- Knowledge of the local culture and sensitivities.
- Knowledge of fashion and changes in fashion trends.
Full Job Posting
Company Overview
- Beside Group is one of the biggest Retail chains in the Middle East, managing premium brands like Diesel, Fred Perry, Scotch & Soda, Puma, Geox, Longchamp, and Aape.
Responsibilities
- Support the Management Team in achieving store and KPI targets in order to meet the overall organizational objectives.
- Provide exemplary customer service at all times by following policies, providing product information and adopting a friendly as well as courteous attitude towards customers.
- Support the Management Team in managing the operational side of the store as well as managing administrative areas such as staff scheduling, coordination with suppliers, contractors etc.
- Support the Management Team in conducting technical training needs of the store staff to ensure they are fully trained on products, customer service, policy requirements etc.
- Maintain up to date product knowledge, in terms of designs, trends, quality based issues, availability in order to provide excellent customer service.
Qualification
- Minimum 2 years’ experience in a similar role.
- Experience within a similar brand preferred.
- Local retail experience mandatory in Fashion is mandatory.
- Well versed in MS Office.
- Knowledge of the local culture and sensitivities. Knowledge of fashion.
- Knowledge of changes in fashion trends.
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