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Store Service Manager

TJX Canada

Mississauga, CAN

Full Time

Manager

Hybrid

1 weeks ago

Transportation ManagementLogisticsSupply Chain ManagementProcess ImprovementData AnalysisMicrosoft Excel

Free

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Key skills for this role

Transportation ManagementLogisticsSupply Chain Management

We’re looking for a Store Service Manager (Logistics) to play a key role in ensuring product moves efficiently from our Distribution Centers to stores across Canada.

Lead the strategy and execution of outbound merchandise flow across TJX Canada’s network.
Drive exceptional service for Stores and District Managers.
Serve as the key escalation point for complex logistics and store service challenges.
Partner with carriers, 3PL providers, and cross functional teams to optimize transportation performance.
Oversee daily outbound operations, proactively managing shipment visibility, delivery exceptions, and transportation risks.
Lead strategic initiatives including peak season planning, inventory programs, new Store openings, and Store relocations.
Analyze performance metrics and operational trends to identify opportunities for continuous improvement.
Build strong relationships with Store Operations leaders, District Managers, and internal stakeholders.
Coach, mentor, and develop a team of logistics professionals.
Champion data driven decision making and operational excellence.

5+ years of progressive experience in transportation, logistics, supply chain, distribution, or a related operational environment.
2+ years of people leadership experience.
Strong knowledge of transportation, distribution, and store delivery operations.
Proven ability to build relationships and influence stakeholders.
Strategic and analytical mindset with the ability to evaluate complex situations.
Excellent problem solving skills.
Experience leading projects and driving continuous improvement.
Proficiency with Microsoft Office, including Excel, PowerPoint, and Word.

Post secondary education in Business, Supply Chain Management, Logistics, or a related field.
CITT designation or another professional transportation or logistics certification.
Experience with transportation management, visibility, or distribution network systems.

Immediate access to Group Benefits package including Health Care Spending Account.
Management Incentive Plan and robust Retirement Savings Program.
Competitive vacation package with Vacation Trade Program.
Associate discounts at our stores.
Comprehensive training and development resources.
Tuition reimbursement.
Hybrid work model.