Store Sales Associate

Location

• JOB SUMMARY
• The Sales Associate is responsible for playing a critical role by delivering excellent
• customer service and by having knowledge of the merchandise to achieve excellent
• customer satisfaction. This position requires a proactive and vigilant individual who will
• remain highly engaged with customers, demonstrate integrity, effective communication
• skills, and the ability to work effectively in a dynamic retail setting. The Sales Associate
• will play a critical role in building a positive work culture, driving employee involvement,
• and supporting change management efforts within the retail organization.
• KEY RESPONSIBILITIES/ OUTCOMES
• Processes freight
• Assisting with price changes/markdowns
• Balances register according to company policy
• Bags merchandise efficiently when completing a customer's transaction
• Handles all cash, checks and credit cards correctly and by company policy
• Obtains management approval when needed for returns, voids and checks
• Handles maintenance and housekeeping duties as assigned
• Provides proper customer service such as, but not limited to, greeting customer,
• abides by fitting room policies, rings customer in a timely fashion, thanks customer
• for shopping at store and invites them to return