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Store Manager
Moores Clothing for Men
Toronto, CAN
Full-time
Mid
Onsite
CAD 53136-76190 yearly / year
Discovered 3 days ago
Microsoft OfficePOS System
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Key Skills for This Role
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- Inspire store team to achieve their best performance
- Execute to maximize growth and potential
- Create an engaged and inclusive store environment
- Elevate the customer experience through operational excellence
- Exceed customer expectations in all interactions
- leads store staff in meeting sales, service, and operational expectations.
- Sets clear performance expectations and makes sure store team is trained in sales, customer service, and operations to meet company standard.
- Models company values and leads by example as an active coach.
- Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business opportunities.
- Guides team to identify, recommend and implement changes to improve productivity.
- Takes the lead role in recruiting for store and embraces diversity by creating an inclusive store environment.
- Achieves store business plans, including sales, customer service and operational goals.
- Develops game plans and follows up on execution to maximize sales and drive consistent performance results.
- Partners and presents opportunities with fact-based information and recommendations while leveraging data (store reports) to make the right decisions.
- Participates in driving business outreach opportunities and communicates leads to Multi-Unit Manager and Business Outreach team.
- Identifies performance opportunities and partners with Regional Manager to develop a plan to address and manage issues effectively.
- Ensures store schedule accuracy to ensure proper staffing to effectively execute initiatives, Ship-from-Store, operational tasks and maintains proper sales coverage to deliver on the customer promise.
- Ensures store staff is trained on all internal operational functions.
- Stays informed on corporate communication, directives, initiatives, policies, and procedures.
- Implements store programs to increase efficiencies in sales, service, operations, and branding.
- Create an engaged and inclusive store environment where opinions and contributions are recognized and valued.
- Create a culture of learning and development, ensuring training tools are leveraged.
- Serves as a role model to all store team members and provide enthusiastic motivational leadership.
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