Store Manager, Operations

We are looking for our next Store Manager supporting Longo’s retail stores!

The successful candidate for this role will have vast knowledge, experience and continued and sustained exposure to the downtown market and embodies the downtown culture.

Reporting to the Director, Operations, the Store Manager role models Remarkable Service, maintains visible presence and continuously influences through inspirational leadership to deliver operational excellence.

This role is responsible for the leadership and execution of the GM35 Growth and Competitive Strategies as well as the achievement of financial results and key metrics of their respective store.

The Store Manager role focuses on providing expert business advice, the proactive development and execution of innovative operations programs, processes and improvements to enhance overall performance and Team Member and Guest loyalty.

This role requires Genuine Inspired Leadership skills and unquestionable personal and professional trust and integrity.

Leading, coaching and developing Department Management team and operations team members to deliver Remarkable Guest experiences through the execution of Longo’s programs.

Promoting talent development to build a strong bench of high performing team members ready for future growth.

Ownership of store operations procedures and budgeting, designed to maximize top and bottom line growth, leverage market opportunities and roll out the most effective initiatives possible.

Analyzing current business trends and processes in order to identify opportunities, resolve issues, set priorities for improvement and efficiency gains.

Proactively taking day to day operations performance to the next level by continuing to set higher standards, ensuring continuous improvement and working cross-functionally to ensure buy-in and deliver results.

Ensuring effective communication of all key initiatives and strategies to ensure consistent understanding of the reasons for, direction of, and expected results of each project and initiative and ensuring they are translated into specific objectives, metrics/measures and action plans that are sustainable for the store.