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A dedicated support structure (Ops Manager + Unit Managers)
Strong training, coaching, and development programs
Clear operational standards, systems, and KPIs
Consistent mentorship and real visibility into multi-unit operations
Growth opportunities toward Unit Manager, Multi-Unit Leader, or specialty ops roles
Coach, train, and mentor team members to hit performance goals
Build an accountable, engaged, high-energy culture
Participate in hiring, onboarding, and ongoing coaching
Oversee shipping, packing, print, mailboxes, retail, notary, Amazon/Happy Returns
Maintain store standards, compliance, and cleanliness
Execute daily workflows and ensure smooth store operations
Skip the repetitive application forms
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Drive upselling, engagement, and customer satisfaction
Improve key store metrics (ACT, A/G Ratio, Print Sales, Mailbox Renewals)
Ensure every customer receives a premium UPS Store experience
Analyze performance reports and implement improvements
Control labor, supplies, inventory, and operational costs
Set daily priorities and maintain strong store execution
Retail management
Hospitality or service leadership
Logistics or shipping operations
Customer service leadership
Assistant manager or manager roles in fast-paced environments
Ideal candidates are:
Strong communicators
Naturally great coaches
Confident decision-makers
KPI-driven
Positive, reliable, and customer-focused
If you’re a strong leader with operational discipline and you want to grow within a multi-unit environment, we’d love to connect.
Apply today to learn more.
Verified company details for this employer are not available yet.
Full-time
Mid
Onsite
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