Store Manager

Ensure that activities and responsibilities are adequately delegated to appropriate support levels in store

Coach and direct team members to carry out their daily duties

Ensure daily, weekly and ad-hoc communication of information occurs to all necessary team members to allow them to carry out their tasks and responsibilities

Identify poor performance and ensure performance improvement plans are initiated and followed up on

Using a progressive discipline process, follow-up and review poor performers. Seek approval to terminate team members if this becomes necessary

Maintain team discipline in personal presentation and personal behaviour standards

Identify strong performers and ensure development plans are in place, with appropriate and approved increase in responsibilities

Identify vacant positions or new requirements, seek approval to recruit

Be a key stakeholder in recruitment and promotion decisions

Onboard and ensure all new employees are adequately trained to carry out their job roles prior to their first solo shift

Be decisive and prepared to act within your remit with a sense of urgency for the business

Fully understand your responsibilities as a certified store manager with regards to AGCO Requirements

Ensure store security systems are operational and utilized when necessary to investigate security or shrink concerns

Ensure security of guests and staff by enforcing the highest standard of behavior and presentation of in-store Security staff

Follow-up and report on any suspicious incidents of guest or team member behavior

Carry out any required store audits to maintain accuracy and compliance to company standards