Store Manager

Job Purpose

Sales and Performance Management

• Achieve and exceed store sales targets, KPIs, and financial goals.
• Monitor daily sales, traffic trends, and inventory levels to maximize performance.
• Analyze sales data and reports to implement effective selling strategies.

Operations and Inventory Control

• Oversee daily opening, closing, and cash register workflows.
• Manage inventory control, stock audits, shrinkage prevention, and stock replenishment.
• Ensure store safety, security, hygiene, and compliance with company policies and guidelines.

Team Leadership and Staff Management

• Recruit, train, mentor, and evaluate Sales Executives, Cashiers, and Support Staff.
• Manage staff shift schedules, weekly offs, rosters, and daily attendance submissions.
• Ensure team compliance with dress code, grooming standards, and behavioral guidelines.

Customer Service and Merchandising

• Maintain high customer service standards and resolve escalated complaints promptly.
• Ensure visual merchandising standards, window displays, and product arrangements meet guidelines.
• Ensure smooth store navigation, cleanliness, and product accessibility.

Qualifications and Requirements

• A Bachelor’s degree in Business Administration, Management, or a related field is preferred.
• Require 4–5+ years of retail store operations experience, including 1–2 years in a leadership role.
• Require strong leadership, team management, interpersonal, communication, and customer relationship skills.
• Require basic knowledge of retail POS systems, MS Excel, and inventory software.
• Require strong problem-solving ability and financial awareness.

Compensation

• Pay is ₹30,000–₹50,000 per month.

Benefits

• Cell phone reimbursement.
• Provident Fund.

Work Location

• Work is performed in person.