Store Associate

We own the physical shopping environment therefore the role includes maintaining a neat, clean, and safe environment for our internal and external customers.

This includes but is not limited to the following: clearing trash from the aisles, cash wrap, and stockroom, returning shoes back to their location according to DSW standards, cleaning the associate breakroom and public restrooms, vacuuming, cleaning mirrors and front walkways along with any other housekeeping items deemed necessary.

Receive inbound freight, prepare, and place merchandise on the sales floor per DSW standards, complete markdowns, maintain clearance standards, and organize and maintain the stockroom.

Complete all functions of the fulfillment process including locating items, inspecting condition of product, packaging and label placement ensuring readiness for pick up/delivery.

Use of company tools to search product availability to order for the customer ie. iPhone, Register.

Perform other duties as assigned by the management team.

Complete customer transactions while following DSW-s policies and procedures.

Responsible for accuracy in counting money and providing correct change.

Operate a calculator and enter data via the register keyboard.

Partner with the Customer Experience Leader (CEL) when customer situations and service issues escalate.

Follow all asset protection policies and procedures.

Actively participates in daily team meetings and ongoing training.

Be open to and responsive to coaching and feedback.

Demonstrate teamwork and support inclusivity.

Previous retail experience required.