Stewarding Supervisor
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Key skills for this role
Role Overview
Direct and assist stewards to make cleanup more efficient and maintain kitchen, banquet, and buffet support operations.
Maintain cleaning, sanitation, equipment, safety, guest-service, and quality standards.
Key Skills for This Role
Full Job Posting
Position Overview
Direct and assist stewards to make cleanup more efficient and maintain kitchen, banquet, and buffet support operations.
Maintain cleaning, sanitation, equipment, safety, guest-service, and quality standards.
Stewarding and Kitchen Support
- Monitor and document water temperature and chemical levels used for cleaning.
- Assist with banquet plate-ups, support cooks and kitchen staff, and provide needed kitchen items.
- Transport supplies for banquet and buffet operations, maintain adequate stock, and return cleaned items to proper locations.
- Operate and maintain dishwashing machines, hand-wash stations, pot-scrubbing stations, and trash compactors.
Team and Guest Support
- Assist management with hiring, training, scheduling, evaluation, counseling, discipline, motivation, and coaching.
- Welcome and acknowledge guests, anticipate service needs, and address guest requests according to company standards.
- Communicate professionally, maintain positive working relationships, and support team goals.
Safety and Standards
- Follow company safety and security policies, report accidents, injuries, maintenance needs, and unsafe conditions.
- Complete safety training and certifications and ensure adherence to quality expectations and standards.
- Maintain professional appearance, protect company assets, and preserve confidential information.
Preferred Qualifications
- High school diploma or G.E.D. equivalent is preferred.
- At least 2 years of related work experience is preferred.
- At least 1 year of supervisory experience is preferred.
- No license or certification is specified.
Physical Requirements
- Lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
- Stand, sit, or walk for extended periods and reach overhead or below the knees while bending, twisting, pulling, and stooping.
- Move over sloping, uneven, or slippery surfaces.
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