STAR Facility Administrator

Supervision Received

Supervision Exercised

RESPONSIBILITIES

• The Administrator shall meet and maintain all standards and procedures for the provision of care and services to residents.
• Work closely with the Medical Director to ensure health care practices are implemented and followed.
• Supervise, train and evaluate staff, provide re-training and evaluate staff performance. They will train program and agency staff to best support the needs of the acute care program and promote crisis prevention across various programs in CCS.
• The Administrator will be trained in crisis prevention and intervention techniques to best support the program.
• The Administrator may be asked to assist in participation in the seclusion and restraint practice as needed. The expectation is that the administrator is willing to assist and help support the staff and program which could involve being in dangerous incidents or situations that happen on the unit
• Responsible for scheduling staff to ensure adequate client supervision and support. Review and verifytime sheets.
• Is accessible by cell phone for emergency purposes and provides reasonable support, documentation and follow-up in a timely manner if needed. Develops and participates in an on-call schedule for such purposes.
• Is knowledgeable about personnel policies, and applicable rules and standards of other pertinent regulatory agencies, such as OSHA.
• Develop, implement, and follow policies and procedures relevant to the operation of the facility that meet state requirements as well as any other requirements of other licensing, certifying or insuring organizations.
• Maintains up-to-date personnel, client and program records including the accounting of clients and facility funds, training and activity records, medical and health supports.
• Works closely with the Nursing Supervisor to ensure that medications are dispersed in accordance with relevant rules/statutes, stored and disposed of appropriately. Ensures that the Medication Administration Records are recorded appropriately.
• Works closely with the Nursing Supervisor to monitor the use of Seclusion and Restraints, ensuring that relevant state rules/requirements are followed. Submits Seclusion and Restraint reports as required.
• Assures that house supplies (program & client) are purchased in a timely manner, maintained in adequate supply and stored in a safe and sanitary manner.
• Work closely with insurance companies including activities related to facility and provider credentialing, and insurance billing preparation.
• Oversees compliance of household monthly budget, petty cash, and facility accounts and associated reporting CCS financial personnel.
• Assures that evacuation drills are conducted according to OAR requirements.
• Maintains professional confidentiality of personnel, clients and the program(s).
• Coordinates and maintains a professional relationship with all staff and others providing services to residents.
• Work with the Executive Director to plan agency goals and objectives regarding delivery of services.
• Follow the grievance process for all complaints submitted and work diligently to resolve the complaints.
• Assist the Chief Financial Officer in the development of the budget.
• Ensure that the agency is meeting or exceeding all the requirements for the relevant OAR’s.
• Work with contracted prescribers to put together schedules and ensure that the service delivery is well coordinated for prescribers and the customers they see. Consult with prescribers to coordinate medical treatment.
• Ensure that all paperwork is completed by all staff and is timely and professional and provide supervision when that goal is not being met.
• Reports all cases of abuse or neglect to the correct agency.
• Provide utilization management for adults needing higher levels of care.
• Schedule and participate in meetings with other agencies to ensure continuity of service delivery and ensure that CCS is highly regarded by community partners.
• Participants in all internal administrative meetings. Holds regular staff meetings.
• Communicates with members of the public to coordinate work programs, inform the public about our services, and speak with groups about the services and/or specific areas of mental health services.
• As requested, serve on various boards or committees in the community as it relates to program services.
• Assist the Chief Financial Officer in ensuring that there is a good working relationship between clerical and clinical staff and the lines of communication are left open.
• Transport customers as needed.
• Receive and promote all training as needed.
• Other duties as assigned.

Education and/or Experience

Certifications

Other Skills and abilities

• Use a computer for word-processing, basic spreadsheet accounting and forms development.
• Establish and maintain an accessible and up-to-date filing system for clients, personnel, and program information.
• Read and research related technical materials and write clear plans and proposals.
• Act appropriately and independently.
• Organize and establish priorities.
• Problem solves complex issues by developing alternatives and solutions.
• Negotiate conflicts and resolve problems.
• Interact and relate to clients, staff and others with professionalism, respect, and dignity.
• Work with clients experiencing crisis situations.
• Work effectively with community and state officials.
• Knowledge of the diagnosis and treatment of mental illness and principles of counseling, or ability to acquire such knowledge.
• Knowledge of administrative principles including budgeting, personnel, human resources, and supervision.
• Ability to learn and implement CCS procedures, regulations, and requirements with respect to procurement, budget, safety, operations, and organization.
• Ability to communicate and coordinate well with a diverse population including staff members, professional consultants, agencies, customers, and members of the public.
• Must be able to communicate effectively in both verbal and written formats. Must have the ability to present and exchange information internally across teams and co-workers, and externally with customers and the public. Information communicated ranges from routine/basic to complex and confidential.
• The position requires the handling of highly confidential information. Must adhere to rules and laws pertaining to client confidentiality.

CRIMINAL BACKGROUND CHECKS

PERSONAL AUTO INSURANCE

PHYSICAL DEMANDS

WORK ENVIRONMENT