Staff Software Quality Engineer

Maintain existing automation test frameworks.

Collect and report quality metrics from test execution.

Work with developers to design specific testing strategies for features being developed and automate them.

Create comprehensive test plans; execute and automate them

Support engineering organizations in troubleshooting or addressing issues with applications and dev/test environments.

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.

8+ years professional experience in quality assurance or application development and in leading quality efforts within a scrum team of 4-6 QE engineers

Experience in Java programming with Selenium, JUnit and TestNG, JavaScript.

Experience with Eclipse, Jenkin, Maven, and Git

Experience with different testing techniques (e.g. performance, unit, integration, automated), their strengths and weakness, and ability to use them to best effect

Advanced working knowledge and ability to use tools (such as IDE, debugger, build tools, source control, ServiceNow instances, profilers, system administration/Unix tools) to assist with daily tasks

Experience driving cross-team technical discussions with an understanding of SDLC concepts

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here .