Staff Software Engineer
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Key skills for this role
Role Overview
The Staff Software Engineer will join Braze's AI Decisioning Experience team.
The role will shape reinforcement-learning-based personalization solutions and lead high-impact product initiatives.
The position covers Decisioning Studio experiences across self-serve DS Go and managed DS Pro tiers.
Key Skills for This Role
Full Job Posting
Role Overview
The Staff Software Engineer will join Braze's AI Decisioning Experience team.
The role will shape reinforcement-learning-based personalization solutions and lead high-impact product initiatives.
The position covers Decisioning Studio experiences across self-serve DS Go and managed DS Pro tiers.
What You'll Do
- Lead initiatives covering agent setup, creative, launch workflows, reporting, and services connecting the user experience to machine-learning pipelines.
- Collaborate with Product, Design, and ML Engineering to turn the AI roadmap into reliable software.
- Build full-stack experiences from dashboard interfaces to APIs and services.
- Lead web application architecture efforts focused on scalability, maintainability, and performance.
- Influence product strategy and roadmap through technical insights and user-experience innovation.
- Mentor engineers and foster a high-performance engineering culture.
- Support teams implementing Braze AI solutions to enable customer success.
Who You Are
- Seven or more years of relevant experience with a strong record of delivering impact.
- Comfort working across the full stack, including data models, APIs, background jobs, and end-to-end product surfaces.
- Strong frontend development skills with TypeScript and React.
- Strong background designing and maintaining scalable web application architectures.
- Expert practice with AI coding agents, reusable skills, and development automation.
- Clear written and verbal communication, including design documents and technical proposals.
- Experience mentoring engineers and contributing to their technical development.
Strongly Preferred
- Experience developing user experiences for machine-learning and data-intensive applications.
- Experience building product surfaces on LLMs and agentic systems, including embeddings, agent orchestration, and evaluation.
- Experience with Python and/or Ruby on Rails.
- Vue experience is a plus.
Compensation
- For candidates based in Canada, the expected starting pay range is CACAD 184,000 to CACAD 314,000 per year.
- Expected on-target earnings are CACAD 204,000 to CACAD 348,000 per year, including performance-based or variable compensation.
- The role may also include equity grants of restricted stock units.
What We Offer
- Benefits may include retirement and employee stock purchase plans, flexible paid time off, comprehensive health coverage, family services, and professional development support.
- Braze supports hybrid ways of working and provides an in-office experience designed to foster community and collaboration.
- Employees may participate in volunteer programs, donation matching, and employee resource groups.
About Braze
Braze provides a customer engagement platform with AI-powered decisioning, cross-channel messaging, and journey orchestration capabilities.
The company is headquartered in New York and operates offices across North America, Europe, Asia, the Middle East, and Australia.
Recruitment Process
- Braze uses AI-assisted tools during some recruitment stages, while recruitment teams remain responsible for hiring decisions.
- Candidates may have location-dependent rights concerning AI-assisted review and automated employment decision tools.
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