Staff Product Designer, Growth

We're looking for a Staff Product Designer to set the standard for how Kin acquires customers and helps them add coverage — and to shape the bets behind that work. Growth owns the highest-visibility surfaces at Kin and the most direct lever we have on the business: raising attachment lifts revenue per customer, brings down CAC, and compounds straight into profitability.

This is a senior individual contributor role with no direct reports — your impact comes from the quality of your thinking and the reach of your influence, not from managing a team. The first problem you'll take on: a brand-new sales agent UI. Our agents need to move faster and close more effectively, and the tool they work in is where that happens, and it's the first proof point for the bigger attachment vision above.

In your first 6–12 months at Kin, success is less about checking boxes and more about the impact you create. You'll use your skills and judgment to take ownership of meaningful work, improve how we operate, and help move Kin's mission forward. Along the way, you'll deliver outcomes that make a real difference for both Kinfolk and the homeowners we serve.

By the end of your first year, you should feel confident in your role, trusted as an owner, and proud of the progress you've helped make.

You’ve set the vision and design strategy for the sales agent UI, it ships, and agents demonstrably move through their work faster

Attachment and cross-sell moments between products feel like one seamless journey — customers move into their next Kin product without feeling like they're starting over with a new company

Product and engineering pull you into growth bets early — at the "what and why," not just the "make it look right"

At least one growth change you led moves attachment measurably — or produces a decisive learning that redirects the roadmap

The handoffs between products stop feeling like separate companies, and growth has a repeatable way to test and ship design work

A track record of owning ambiguous, cross-cutting problems end to end and setting direction where none existed

Business fluency: you tie design decisions to the outcomes leadership cares about, and you make the quality-versus-speed trade-off out loud

Influence that travels — you bring partners along without authority over them, and your judgment is something others rely on

Strong instincts for data and measurement: you define what to instrument and read the funnel to know whether the work moved the number

Experience designing tools for internal or expert users — agents, ops, sales — where speed and accuracy matter more than polish

Insurance, fintech, or another regulated domain background

We believe a great hiring experience should be clear, respectful, and human. We will accept applications for this position until September 18, 2026. While our recruiting team uses AI tools for efficiency, resumes are still screened by Kin's in-house recruiters, and candidate evaluations and hiring decisions are made by recruiters and hiring teams. Rest assured, real people make real decisions.

The hiring process and timeline for each role will vary, depending on the position. However, here are some things you can expect from us:

Prompt updates and feedback following interviews

Interviews with recruiters, hiring managers, and members of teams

Skills assessment relevant to the position, if applicable

Genuine, thoughtful human interaction at every step

We offer a comprehensive, competitive benefits program, allowing you to choose the benefits that are best for you and your family, starting on the first day of the month following your start date.

A variety of supplemental benefit options, including long-term disability, critical illness, accident, legal, and pet insurance

Access to mental health support and confidential counseling resources

Flexible PTO for exempt employees (most employees take 15–20 days per year), plus 8 company-observed holidays

Paid parental leave, including up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents

Career mobility and internal growth opportunities across the organization

Professional development budgets for certifications, conferences, and learning available, subject to management approval

We don’t just hire for skills. We hire for alignment. Kinfolk bring diverse perspectives, but we’re united by a shared set of values that shape how we work and how we show up for each other and our customers. Run through walls, together - Every one of us is responsible for creating the culture we want to work in. High performance. Low drama. Always respectful. We assume the best in each other and challenge ideas, not intentions. We show up, work hard, and play to each other's strengths — because that’s how great teams win.

Raise the bar. Drop the ego - Attitudes are contagious. Every one of us is responsible for creating the culture we want to work in. High performance. Low drama. Always respectful. Like professional sports teams, we win by working in sync. We show up, work hard, and play to each other’s strengths.

Act like an owner - We are owners, fully accountable for achieving Kin’s mission. That requires positive, proactive, big-picture thinking well beyond our job descriptions. Ask questions, Take ownership. Do the right thing, even when it‘s hard. Because when Kin thrives, so do you. And so do our customers.

Operate lean. Deliver more - We build efficiency into everything we do. Each dollar we save gets reinvested to deliver more to our customers: better pricing, more products, and new innovations. We work smarter by relentlessly prioritizing and using technology, including AI, to multiply our impact. Lean is about focus, not deprivation. Lean isn't a limitation — it's our competitive advantage.

Keep asking ‘What if?’ - We value curiosity. To make insurance better for our customers, we experiment. We embrace insights. And we base decisions on data rather than assumptions. We see setbacks as opportunities for growth and are always learning and improving. Both individually and as a company.

We are a remote-first company with offices in Chicago, IL and St. Petersburg, FL where teams can come together for collaboration.

For Sales Agents and Customer Service Agents: These roles sit in any of the following 30 states: AL, AZ, CO, FL, ID, IL, IN, KS, KY, MA, MD, ME, MI, MO, MT, NC, NE, NM, NV, NY, OH, OK, PA, SC, TN, TX, UT, VT, VA, WA, and WI.

For all other positions, these roles can sit in any of the following 40 states: AL, AR, AZ, CA (exempt only), CO, CT, FL, GA, ID, IL, IN, IA, KS, KY, MA, ME, MD, MI, MN, MO, MT, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, SD, TN, TX, UT, VT, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above.

For remote technical positions located in Canada, we are only able to hire individuals who reside in Ontario. Applicants must be able to live and work full-time in Ontario to be considered.

State locations and specifics are subject to change as our hiring requirements shift.

Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don't just accept difference – we honor it, nurture it, and celebrate it. We don’t discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Kin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require accommodation, please contact us by sending an email to careers@kin.com