workday
Staff, Operations Manager (Global Security)
Royal Bank of Canada
Toronto, CAN
Full-time
Senior · 5+ years experience
Onsite
Discovered 2 weeks ago
ETLSLAOLA
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanKey skills for this role
ETLSLAOLA
Role Overview
What is the opportunity?
As the Staff, Operations Manager (Global Security) you will drive excellence across our data operations function.
You'll serve as the bridge between our technical capabilities and business needs, managing the complete lifecycle from data onboarding through production support.
You'll maintain the health and integrity of our operations ecosystem, ensuring all controls are robust, processes are optimized, and stakeholders have the insights they need to succeed.
What will you do?
• Own data management strategy, supporting new enhancements and feature requests while maintaining rigorous operational controls
• Lead intake processes for bugs, new features and data initiatives, working collaboratively across teams to evaluate feasibility and impact
• Create and manage incidents, establish operational rules and workflows, and
• develop comprehensive operational documentation (manuals, SLAs/OLAs, runbooks)
• Conduct regular reviews of operational rules, controls, and procedures to ensure currency and effectiveness
• Partner with clients throughout their data onboarding journey and troubleshoot production issues as they arise
• Drive continuous improvement of operational processes and documentation standards
What do you need to succeed?
Key Skills for This Role
ETLSLAOLA
Full Job Posting
What is the opportunity?
As the Staff, Operations Manager (Global Security) you will drive excellence across our data operations function. You'll serve as the bridge between our technical capabilities and business needs, managing the complete lifecycle from data onboarding through production support. You'll maintain the health and integrity of our operations ecosystem, ensuring all controls are robust, processes are optimized, and stakeholders have the insights they need to succeed.
What will you do?
Own data management strategy, supporting new enhancements and feature requests while maintaining rigorous operational controls
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Royal Bank of Canada
Analyst - Central Funding Group / Money Markets Sales
London, GBR
Discovered TodayFull-time
Quality Engineer Automation Architect
Toronto, CAN
Discovered TodayFull-time
Lead Product Owner
Toronto, CAN
Discovered TodayFull-time
Client Advisor
Melville, CAN
Discovered TodayPart-time
Senior Manager, Enterprise Project Reporting & Insights Lead
Toronto, CAN
Discovered TodayFull-time
Senior Manager, Operational Effectiveness Strategy
Toronto, CAN
Discovered TodayFull-time
Analyst, Futures Clearing
Toronto, CAN
Discovered TodayFull-time
Senior Software Developer
Toronto, CAN
Discovered TodayFull-time