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Staff Growth Product Designer, Cross Activation
Superhuman
Vancouver, CAN
Full Time
Senior
1 weeks ago
Product DesignInteraction DesignVisual DesignPrototypingUser ResearchA/B Testing
Free
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Product DesignInteraction DesignVisual Design
About the Role
Superhuman seeks a Staff Product Designer to lead growth design for activation, onboarding, and early lifecycle experiences across the AI productivity suite. The role involves designing impactful experiences, running experiments, and collaborating cross-functionally.
Key Skills for This Role
Product DesignInteraction DesignVisual DesignPrototypingUser ResearchA/B Testing
Responsibilities
- Design impactful onboarding, activation, and engagement experiences that help users discover and adopt features across the Superhuman suite
- Partner cross functionally with Product, Engineering, Marketing, Research, and Analytics to identify growth opportunities and deliver customer centric solutions
- Define and execute experiments that guide users toward meaningful 'aha' moments, from early concepts and prototypes through polished, high fidelity designs
- Use qualitative and quantitative insights to improve feature discovery, habit formation, retention, and overall customer engagement
- Help shape the strategy and roadmap for cross product activation initiatives, ensuring experiences feel cohesive across Grammarly, Coda, and Mail
- Create interaction patterns that balance power, simplicity, and approachability across complex and AI assisted workflows
- Collaborate closely with product and engineering teams to deliver high quality, on brand experiences that drive measurable business impact
- Contribute to and elevate the culture of design craft through feedback, mentorship, collaboration, and a consistently high bar for quality
- Stay ahead of industry trends and emerging technologies, exploring how AI can create more intuitive, delightful, and effective customer experiences
Requirements
- 7+ years of experience in product design, with at least 3+ years focused on growth, onboarding, activation, engagement, or lifecycle experiences
- Strong portfolio demonstrating excellence across interaction design, visual design, prototyping, typography, layout, and systems thinking
- Experience designing and running product experiments that balance customer needs with business goals and measurable outcomes
- Proven ability to collaborate cross functionally with Product, Engineering, Marketing, Research, and Analytics teams
- Strong communication and storytelling skills, with the ability to clearly articulate design rationale, strategy, and tradeoffs
- Demonstrated ability to navigate ambiguity, bring clarity to complex problems, and adapt quickly as new insights emerge
- Deep empathy for users and a strong understanding of customer behavior, motivation, and emotional experience
- High level of craft and attention to detail, with a passion for creating premium, thoughtful product experiences
- Self directed and proactive, with the ability to manage multiple priorities and move quickly in fast paced environments
- Enthusiasm for AI native products and workflows, with curiosity about how AI can improve both customer experiences and team productivity
- Experience with monetization, upgrade flows, or team growth experiences is a plus
Full Job Posting
About Superhuman
- Superhuman is the AI productivity platform on a mission to unlock the superhuman potential in everyone.
- The company’s products include Grammarly’s writing assistance, Coda’s collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant.
The Opportunity
- As Superhuman brings together Grammarly, Coda, and Mail into a unified AI productivity suite, the role of Growth Design has become increasingly important.
- This is an opportunity to shape how customers discover, adopt, and engage with the broader ecosystem.
In This Role, You Will
- Design impactful onboarding, activation, and engagement experiences that help users discover and adopt features across the Superhuman suite.
- Partner cross functionally with Product, Engineering, Marketing, Research, and Analytics to identify growth opportunities and deliver customer centric solutions.
- Define and execute experiments that guide users toward meaningful 'aha' moments, from early concepts and prototypes through polished, high fidelity designs.
- Use qualitative and quantitative insights to improve feature discovery, habit formation, retention, and overall customer engagement.
- Help shape the strategy and roadmap for cross product activation initiatives, ensuring experiences feel cohesive across Grammarly, Coda, and Mail.
- Create interaction patterns that balance power, simplicity, and approachability across complex and AI assisted workflows.
- Collaborate closely with product and engineering teams to deliver high quality, on brand experiences that drive measurable business impact.
- Contribute to and elevate the culture of design craft through feedback, mentorship, collaboration, and a consistently high bar for quality.
- Stay ahead of industry trends and emerging technologies, exploring how AI can create more intuitive, delightful, and effective customer experiences.
Qualifications
- 7+ years of experience in product design, with at least 3+ years focused on growth, onboarding, activation, engagement, or lifecycle experiences.
- Strong portfolio demonstrating excellence across interaction design, visual design, prototyping, typography, layout, and systems thinking.
- Experience designing and running product experiments that balance customer needs with business goals and measurable outcomes.
- Proven ability to collaborate cross functionally with Product, Engineering, Marketing, Research, and Analytics teams.
- Strong communication and storytelling skills, with the ability to clearly articulate design rationale, strategy, and tradeoffs.
- Demonstrated ability to navigate ambiguity, bring clarity to complex problems, and adapt quickly as new insights emerge.
- Deep empathy for users and a strong understanding of customer behavior, motivation, and emotional experience.
- High level of craft and attention to detail, with a passion for creating premium, thoughtful product experiences.
- Self directed and proactive, with the ability to manage multiple priorities and move quickly in fast paced environments.
- Enthusiasm for AI native products and workflows, with curiosity about how AI can improve both customer experiences and team productivity.
- Experience with monetization, upgrade flows, or team growth experiences is a plus.
Compensation And Benefits
- Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
- Disability and life insurance options
- 401(k) and RRSP matching
- Paid parental leave
- 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
- Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
- Annual professional development budget and opportunities
- Compensation Range: $232K $340K
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