Staff Engineer GenAI Developer

• Define and drive the technical vision architecture and roadmap for GenAI initiatives ensuring solutions are scalable secure and high performance to meet enterprise needs. This includes architecting core GenAI capabilities such as LLM agent orchestration retrieval augmented generation RAG pipelines prompt engineering tools and model fine tuning workflows that support advanced use cases intent understanding document summarization autonomous agents and more. You will make high level design decisions and determine the priority of which AI problems to tackle for maximum business impact.

• Lead the end to end development and implementation of GenAI solutions. You will not only oversee architecture but also dive into coding and prototyping critical components especially in Python or Java to integrate large language models LLMs and frameworks such as LangChain with our platforms. You will ensure that AI models including embeddings and knowledge bases for RAG are effectively used to solve real world problems for employees.

• Work closely with product managers data scientists and platform engineers to integrate GenAI features into existing products and workflows. As the GenAI subject matter expert you will collaborate with multiple teams across departments or regions to drive adoption of AI capabilities in high impact use cases and ensure solutions fit within the broader technology ecosystem. This includes coordinating with other engineering leaders to align GenAI efforts with the companys technology vision and product roadmap.

Leadership and Mentorship

• Provide technical leadership and mentorship to the engineering team. You will guide junior and senior developers alike sharing deep expertise in AI ML and helping elevate the overall skill level of the team. This involves code reviews pair programming and advising on solution design. As a Staff Engineer you will foster an inclusive learning oriented environment and may lead micro teams or pods focused on specific product features ensuring they deliver quality results.

• Establish and enforce software development best practices across the GenAI team and related teams. You will create technical guidelines set coding standards and ensure robust testing code quality and documentation for all AI projects. A key part of the role is to champion engineering excellence driving the adoption of continuous integration CI code review rigor high test coverage and secure coding practices for any AI driven software. You will also ensure that all development conforms to the companys standards for security performance resiliency and compliance as expected in a mission critical enterprise environment.

Agile Project Leadership .

• Take a leading role in our Agile Scrum process to ensure consistent and timely delivery of features. This includes participating in and often leading sprint planning backlog grooming and retrospectives. You will use Scrum and Jira to track progress and remove impediments and leverage CI CD pipelines such as Jenkins to streamline deployments. By coordinating across teams you help maintain alignment on priorities and ensure that shifting project needs are addressed swiftly.

• Bring a strong product development mindset continuously aligning technical solutions with end user needs and business objectives. You will identify opportunities where GenAI can add value for users and propose innovative solutions for example new AI driven features or improvements to existing workflows. Part of your role is to look ahead and suggest strategic improvements for instance recognizing unmet needs in the company that generative AI could solve and developing proof of concepts to address them. You will balance rapid experimentation with thoughtful design to ensure prototypes can evolve into scalable products.

• Ensure that all GenAI solutions adhere to responsible AI principles and company policies. You will integrate ethical considerations such as data privacy model fairness and AI safety into the development lifecycle. By working with the AI governance or security teams you will implement guardrails for AI usage and help define standards for safe deployment of LLMs within the organization.

• Stay abreast of the latest developments in AI ML such as emerging LLM models tools and best practices and evaluate how to leverage them for our platform. As part of the GenAI COE you will be expected to continuously research new techniques such as improvements in vector databases new open source frameworks or Azure AI services and drive the adoption of those that can enhance our product. You will also represent the team in knowledge sharing forums and may present our GenAI innovations to broader engineering groups or leadership.

This is a hybrid position.

Expectation of days in office will be confirmed by your hiring manager.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.