Benefits offered are described: AMD benefits at a glance.
AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.
AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD’s “Responsible AI Policy” is available here.
This posting is for an existing vacancy.
Qualifications
Benefits offered are described: AMD benefits at a glance. AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process. AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD’s “Responsible AI Policy” is available here. This posting is for an existing vacancy.
Responsibilities
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STAFF BIOS CUSTOMER APPS ENGINEER THE ROLE: AMD is looking for an experienced Customer Application Engineer to support AMD Embedded and x86 customers across BIOS, firmware, platform bring-up, customer issue triage, technical escalation, and production readiness. This role is the technical bridge between customers, FAEs, Product Management, Program Management, BIOS/Firmware Engineering, Platform Engineering, Validation, and Quality teams. The CAE will own customer-facing technical engagement from initial requirement clarification through debug, workaround, engineering escalation, validation alignment, and closure. The role requires strong BIOS and platform expertise combined with customer-first communication, structured problem solving, and the ability to balance customer urgency with engineering execution discipline. THE PERSON: The ideal candidate is a hands-on technical leader with strong BIOS/Firmware depth, platform debug capability, and proven experience supporting external customers. This person is comfortable operating in high-ambiguity customer situations, translating customer observations into actionable engineering problems, and driving closure across globally distributed teams. - Strong customer-facing presence with clear, structured, and professional communication. - Deep
About AMD
Technology10,001+Founded 1969
AMD (Advanced Micro Devices) is a global semiconductor company that designs and develops CPUs, GPUs, FPGAs, and adaptive computing solutions for data centers, gaming, PCs, and embedded systems.