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As a Staff Analyst, AI, you will serve as a strategic analytics partner to the teams building and operating Hims & Hers' AI products (e.g., patient-facing AI chat assistants, internal AI tools for care teams). You will work cross-functionally with engineers, product managers, clinical operations, and finance to measure product performance, quantify commercial and clinical impact, and shape the experimentation and measurement strategy for AI-driven experiences. This position will report to the Manager of AI Analytics.
As a Staff Analyst, AI, you will serve as a strategic analytics partner to the teams building and operating Hims & Hers' AI products (e.g., patient-facing AI chat assistants, internal AI tools for care teams). You will work cross-functionally with engineers, product managers, clinical operations, and finance to measure product performance, quantify commercial and clinical impact, and shape the experimentation and measurement strategy for AI-driven experiences. This position will report to the Manager of AI Analytics.
Provide thought leadership and strategic partnership to AI Product stakeholders, influencing roadmap and investment decisions with data-driven insight into AI product performance
Own experimentation strategy for AI product launches and iterations (e.g., GrowthBook-based tests), including test design, success metrics, sample-size estimation, guardrails, and results interpretation
Apply causal inference and quasi-experimental methods — including fixed-effects models, difference-in-differences, and propensity score matching — to assess AI impact on retention and clinical/operational outcomes when randomized tests aren't feasible
Define, validate, and own metrics frameworks and measurement plans for new and evolving AI product use cases — from pre-launch instrumentation through post-launch readouts — translating ambiguous business questions into rigorous, well-instrumented metrics within a complex, multi-source data environment
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8+ years of experience in analytics, data science, or a related quantitative field
Bachelor's degree in Statistics, Mathematics, Economics, Computer Science, Engineering, or a related field
5+ years of experience designing, executing, and analyzing A/B tests, ideally including tests on AI/ML-driven product experiences
Experience partnering with ML teams to evaluate model outputs and translate them into product/business metrics (e.g., classification accuracy, confidence scores, resolution quality)
Extensive experience working with data engineering and analytics engineering teams, including dbt-modeled production pipelines
Strong knowledge of experimental design and statistical inference; experience applying causal inference techniques beyond standard A/B testing, such as quasi-experimental methods or observational study design (e.g., fixed-effects regression, survival analysis)
Experience with subscription-based business models and metrics, including cohort analysis, retention/churn analysis, and addressability sizing
Expert SQL skills (BigQuery preferred) and advanced experience with Looker or Tableau
Ability to explain technical analyses clearly to non-technical audiences, including senior leadership
Experience shaping and influencing product strategy, not just executing analyses
A proactive, ownership-driven mindset with strong organizational and prioritization skills
Publicly traded U.S. telehealth platform connecting consumers with licensed providers and personalized prescription and wellness care.
Visit company websiteJobs and hiring trendsUSD 155000-190000 yearly / year
Full-time
Senior · 8+ years experience
Remote
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