SR. TRAINING COORDINATOR I-MULTILINGUAL

Introduction

NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Job overview

The Senior Training Coordinator – Multilingual is responsible for managing end-to-end training administration for global clients across regions (EMEA, APAC, NAM). This role ensures seamless coordination of training programs, effective stakeholder communication, and high-quality delivery while supporting multilingual requirements. The position focuses on operational excellence, SLA adherence, and enhanced learner experience.

Roles and responsibilities

Manage end-to-end training coordination (scheduling, enrollment, logistics, and execution)

Support multilingual training delivery across global regions

Act as a point of contact for clients, trainers, and internal stakeholders

Handle learner communications, queries, and escalations

Coordinate with vendors, trainers, and delivery teams for smooth execution

Manage LMS activities (course setup, enrollments, tracking, reporting)

Prepare reports, dashboards, and training metrics

Identify process improvements to enhance efficiency and learner experience

Strong experience in training coordination or learning operations

Multilingual capability (preferred: French, Spanish, German, Japanese, etc.)

Proficiency in LMS platforms and MS Excel/PowerPoint

Excellent communication and stakeholder management skills

Strong organizational and multitasking abilities

Analytical mindset with attention to detail

Ability to work in a global, fast-paced environment