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Sr. Telecommunications Analyst
Virginia Commonwealth University
Remote, USA
Full-time
Senior
Remote
USD 80000-108000 yearly / year
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Role Overview
VCU Telecommunications Services is seeking an experienced Senior Telecommunications Analyst to join our team. This position provides advanced operational, technical, and implementation support for enterprise voice, unified communications, contact center, and related telecom services across VCU and VCU Health System.
Unit: Technology Services
Department: Telecommunications Services
Department Summary: Virginia Commonwealth University (VCU) Technology Services is a central IT organization supporting the academic, research, and administrative missions of the university. Technology Services provides scalable, secure, and innovative technology solutions to all VCU units.
Key Skills for This Role
RingCentralC1CXSIPVoIPFive9Avaya Aura Communications Manager
Full Job Posting
Advertising Summary
VCU Telecommunications Services is seeking an experienced Senior Telecommunications Analyst to join our team. This position provides advanced operational, technical, and implementation support for enterprise voice, unified communications, contact center, and related telecom services across VCU and VCU Health System.
Unit: Technology Services
Department: Telecommunications Services
Department Summary: Virginia Commonwealth University (VCU) Technology Services is a central IT organization supporting the academic, research, and administrative missions of the university. Technology Services provides scalable, secure, and innovative technology solutions to all VCU units.
Duties & Responsibilities
- The Senior Telecommunications Analyst provides advanced operational, technical, and implementation support for enterprise telecommunications services for VCU and VCU Health. Serving as a senior technical resource, this position supports enterprise voice, unified communications, contact center, and telecommunications technologies while contributing to strategic initiatives, operational excellence, service modernization, and continuous process improvement efforts.
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