Sr. Technical Instructional Designer, Revenue Enablement (Remote)
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Role Overview
The Senior Technical Instructional Designer designs advanced, scalable learning experiences for technical audiences, including Sales Engineers, Solutions Architects, Partners, Alliances, and other customer-facing technical teams.
This role sits within Revenue Enablement and partners closely with the Director of Content Development and leaders across Technical and Partner Enablement. Together, they translate complex technical strategy, product capabilities, and field priorities into practical learning programs that improve technical fluency and field performance.
This is a senior individual contributor role at the intersection of technical expertise, learning architecture, and applied enablement. The ideal candidate brings significant technical depth and can operate credibly with technical SMEs, enablement leaders, and field teams. Experience as a Sales Engineer, Solutions Engineer, Solutions Architect, software engineer, technical trainer, or other hands-on technical practitioner is strongly preferred.
You will partner with technical content developers, trainers, lab developers, and SMEs to create curricula, role-based learning paths, hands-on labs, simulations, workshops, certifications, and other blended learning experiences.
This is a remote role open to qualified candidates near any major metro in the USA.
Full Job Posting
About the Role:
The Senior Technical Instructional Designer designs advanced, scalable learning experiences for technical audiences, including Sales Engineers, Solutions Architects, Partners, Alliances, and other customer-facing technical teams.
This role sits within Revenue Enablement and partners closely with the Director of Content Development and leaders across Technical and Partner Enablement. Together, they translate complex technical strategy, product capabilities, and field priorities into practical learning programs that improve technical fluency and field performance.
This is a senior individual contributor role at the intersection of technical expertise, learning architecture, and applied enablement. The ideal candidate brings significant technical depth and can operate credibly with technical SMEs, enablement leaders, and field teams. Experience as a Sales Engineer, Solutions Engineer, Solutions Architect, software engineer, technical trainer, or other hands-on technical practitioner is strongly preferred.
You will partner with technical content developers, trainers, lab developers, and SMEs to create curricula, role-based learning paths, hands-on labs, simulations, workshops, certifications, and other blended learning experiences.
This is a remote role open to qualified candidates near any major metro in the USA.
What You'll Do:
Partner with enablement leaders to shape technical learning strategies, curriculum roadmaps, and role-based learning paths
Translate complex technical and business priorities into clear performance outcomes, learning objectives, and learner experiences
Design applied technical learning, including labs, simulations, troubleshooting exercises, workshops, technical scenarios, and assessments
Focus learning on what technical audiences need to do, not simply what they need to know
Lead discovery with technical SMEs to understand workflows, use cases, field challenges, and performance requirements
Simplify complex technical concepts without sacrificing accuracy
Collaborate with technical content developers, trainers, and lab developers to bring learning experiences to life
Establish reusable standards and frameworks for technical learning, including objectives, hands-on practice, assessment, and curriculum design
Create performance-based assessments that measure technical capability and field readiness
Identify gaps and opportunities across the technical enablement curriculum
Use learner feedback, assessment results, and field insights to improve programs
Explore innovative approaches such as AI-assisted learning, interactive labs, simulations, gamification, and AI-powered role play
Coach and guide course writers, content developers, trainers, and other contributors on instructional design best practices
What You'll Need:
Significant experience in or closely supporting technical roles such as Sales Engineering, Solutions Architecture, software engineering, technical consulting, technical training, or technical enablement
Strong technical acumen and the ability to understand complex technologies, architectures, integrations, workflows, and use cases preferably in technologies related to cyber security
Advanced instructional design experience, including performance-based learning, curriculum architecture, assessment strategy, scenario-based learning, and competency development
Experience designing hands-on or applied technical learning, such as labs, simulations, workshops, troubleshooting exercises, technical scenarios, or certification programs
Ability to lead discovery with technical SMEs, ask sophisticated questions, challenge assumptions, and determine what learners need to know, practice, and demonstrate
Ability to independently turn ambiguous business or technical needs into effective learning solutions
Strong stakeholder management, communication, facilitation, and influencing skills
Experience designing across multiple formats, including eLearning, instructor-led training, virtual training, labs, simulations, and blended learning
Experience building scalable curricula, learning paths, competency models, proficiency frameworks, or certification programs
Comfort working in a fast-changing environment with evolving technical and business priorities
Bonus Points
Prior experience as a Sales Engineer, Solutions Engineer, Solutions Architect, software engineer, technical trainer, or technical pre-sales professional with complex technologies
Background in cybersecurity, SaaS, cloud, AI, data, DevOps, or enterprise technology
Experience designing enablement for Sales Engineers, Solutions Architects, Partners, Alliances, or other customer-facing technical teams
Experience with technical academies, certification programs, hands-on lab environments, simulations, or gamified learning
Familiarity with tools such as Highspot, Docebo, Rise, Articulate, Synthesia, or similar platforms
Experience mentoring instructional designers, course writers, technical trainers, or content developers
Experience using AI-assisted tools for learning design, content development, assessment creation, technical research, or simulation design
#LI-DV1
Benefits of Working at CrowdStrike:
Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work CertifiedTM across the globe
CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.
CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.
If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.
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About CrowdStrike
CrowdStrike is an American cybersecurity company that provides cloud-delivered endpoint protection, threat intelligence, and cyberattack response services. It is best known for its Falcon platform, which uses artificial intelligence to stop breaches.
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