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Sr. Solutions Engineer, EMEA
Lucid Software
Amsterdam, USA
Senior · 5+ years experience
Discovered 1 weeks ago
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Responsibilities:
- Craft and deliver high-impact, tailored technical demonstrations that showcase the value of the Lucid platform to prospects and enterprise executive stakeholders.
- Run deep technical discovery to uncover client pain points, and quickly shape a compelling narrative around business value.
- Lead strategic customer pilots and onsite workshops - defining technical success criteria, establishing clear ROI, and guiding training sessions.
- Serve as the product Subject Matter Expert (SME) both internally for our sales organization and externally for our customers.
- Act as the link between the field and our product organization, translating customer signals into actionable feedback to influence our roadmap.
- Innovation - use creativity and strategic thinking to optimize SE operations, build reusable assets, and scale team impact.
Requirements:
- Experience: 5+ years of experience thriving as a Solutions Engineer, Solutions Consultant, or in a similar customer-facing enterprise role.
- Communication Mastery: Exceptional written, verbal, and presentation skills. Can command a room (or a Zoom call), practices active listening, and translates complex technical concepts into clear business value.
- Dynamic Presenter: Highly adaptable in the room. You don't rely on a rigid script and are perfectly comfortable pivoting from a structured presentation into a fluid discussion to meet the customer exactly where they are.
- Solution-Oriented Mindset: A natural bias toward action and a collaborative approach to problem-solving. You focus on how to make innovative ideas work rather than finding reasons to shut them down.
- Team Collaboration: Highly collaborative, proactive, and values-driven. You thrive in fast-paced, cross-functional team environments.
- Cultural Alignment: Genuinely connected to Lucid’s products, mission, and vibrant, continuous-learning culture.
- Travel: Willingness to travel for customer on-sites and industry conferences.
- This position is hybrid, combining remote work with in-person collaboration at our Amsterdam, NL office two days per week (Tuesday and Thursday).
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