Base Career helps you apply smarter for this job.
Key skills for this role
The Senior Software Developer – HIE Production Support is a hands-on engineering role focused on sustaining, enhancing, and remediating large-scale, mission-critical Health Information Exchange (HIE) platform operating in a 24x7 production environment.
This role blends senior-level software development responsibilities with deep production support ownership, including root cause analysis, defect remediation, and proactive platform health improvements across healthcare interoperability solutions.
This position leverages strong software engineering fundamentals while applying deep expertise in healthcare data exchange standards and the Intersystems HealthShare ecosystem.
The developer serves as a technical authority, partner, and mentor - supporting live production systems, guiding technical design decisions, and ensuring stability, scalability, and data quality across the HIE stack.
As a Sr.
Software Developer, you will:
Provide senior-level technical support for LIVE, 24x7 HIE production environments, ensuring system availability, performance, and data integrity.
Perform detailed root cause analysis (RCA) for production incidents and lead remediation through code fixes, configuration changes, and architectural improvements.
Troubleshoot, debug, and resolve complex issues across interfaces, applications, and integrations with minimal participant impact.
Participate in after-hours support as needed to provide Level-2/3 support for Severity 1/0 issues.
Design, develop, unit test, and maintain software components supporting healthcare data ingestion, transformation, validation, and exchange.
Produce clean, maintainable, and efficient code aligned with enterprise development standards and secure coding best practices.
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
New York City, USA
New York City, USA
New York City, USA
Cary, USA
New York City, USA
New York City, USA
Cary, USA
London, GBR
London, GBR
Pune, IND
New York City, USA
Enhance existing software and integration components to improve performance, resiliency, scalability, and maintainability.
Ensures quality through functional, unit, and performance testing; partners with testing team to review and update test plans to reflect code changes from enhancements, redesigns, and bug fixes.
Collaborate with cross-functional teams to translate technical and operational requirements into well-designed software solutions.
Develop and support healthcare interfaces utilizing interoperability standards such as HL7 v2, FHIR, CDA/CCD, IHE profiles, and X12.
Serve as a technical expert for Intersystems HealthShare Ecosystem.
Advise on interface and integration design best practices to ensure long-term supportability and production readiness.
Support historical data remediation and continuous data quality improvement initiatives within the HIE.
Partner with operations, architecture, R&D, and customer-facing teams to identify risks, estimate level of effort, and implement reliable solutions.
Communicate complex technical concepts clearly to leadership, stakeholders, and non-technical audiences.
Author technical documentation including RCA reports, design remediation plans, and implementation specifications for internal and external use.
Stay current on industry trends in healthcare interoperability, cloud-enabled integration platforms, and modern software development practices.
Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do.
Required qualifications
Bachelor’s degree in Computer Science, Software Engineering, or a related technical field.
At least 8 years of hands-on software development experience, including support of production systems.
Advanced experience with Intersystems HealthShare Ecosystem.
Strong experience developing and supporting healthcare interfaces using interoperability standards (HL7, FHIR, CDA, IHE, X12).
Demonstrated expertise in diagnosing and resolving complex, production-impacting software, and integration issues.
Strong proficiency with SQL, APIs, JavaScript, and ObjectScript, with hands-on experience supporting, enhancing, and troubleshooting production applications.
Experience translating technical requirements into working software and communicating solutions to diverse audiences.
Proven ability to work effectively in customer-facing and matrixed team environments.
Equivalent combination of related education, training and experience may be considered in place of the above qualifications.
To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to any characteristic protected by law. Read more: Know Your Rights .
Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.
SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.
Let's stay in touch! Join our Talent Community to stay up to date on company news, job updates and more.
#SAS
Global leader in analytics, AI, and data management software.
Visit company websiteJobs and hiring trendsFull-time
Senior · 8+ years experience
Remote
Apply faster on company sites with our extension.