Sr Site Reliability Engineer - Middleware, DevOps & Cloud

The Skills You Bring

• Collaboration and Communication You possess strong interpersonal skills and excel at both written and verbal communication. You thrive in team environments and collaborate effectively with globally dispersed virtual teams.
• Learning and Growth You are adaptable and eager to learn new technologies and tools. You enjoy sharing knowledge with others and contributing to collective team growth.
• Innovation and Problem-Solving You are comfortable exploring beyond traditional solutions and embrace new technologies and innovative approaches. You excel at analytical thinking and creative problem-solving.
• Decision-Making and Prioritization You effectively prioritize, multitask, and deliver quality work on time. You can make informed decisions on execution timelines and maintain focus in high-pressure situations.
• Professional Development You take initiative in your work and demonstrate a strong sense of ownership. You are motivated to learn new technologies and business concepts to facilitate both personal and organizational growth.
• Professional Ethics You demonstrate strong business ethics, self-discipline, and trustworthiness, particularly when handling sensitive and confidential data in live production environments.
• Technical Troubleshooting You possess strong analytical and problem-solving skills with the ability to swiftly identify and resolve complex technical issues. You excel at debugging, performance tuning, and root cause analysis. You are proactive in anticipating potential problems and implementing preventative measures to minimize disruptions.
• This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
• Qualifications
• Desired Qualifications:-
• 3-7 yrs of DevOps experience with a bachelor's/master's degree in computers or related discipline.
• Experience supporting Middleware technologies (such as Tomcat, Apache, Springboot, MKS, SQS, JBoss, IBM MQ, IBM DataPower, Hazelcast, Flink) - we value depth over breadth
• Software development experience with proficiency in one or more programming languages (Python, Java, Go)
• Experience with DevOps practices and tools (Jenkins, Terraform, Ansible, Docker, Kubernetes)
• Familiarity with cloud platforms (AWS, GCP, or Azure) and operating models
• Understanding of monitoring and observability solutions (such as Prometheus, Splunk)
• Good to have:-
• AI & ML engineering experience or coursework
• Experience integrating AI & LLM frameworks into production systems
• Contributions to open-source projects
• Why Join Our Team:-
• Work with cutting-edge AI & ML technologies in production environments at global scale
• Collaborative team culture that values diverse perspectives and contributions
• Opportunities for professional development, continuous learning, and mentorship
• Flexible hybrid work arrangement supporting work-life integration
• Inclusive environment committed to building diverse teams and fostering belonging
• Impact the digital future of global payment technology used by millions worldwide
• Visa is an EEO Employer
• Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.