Sr. Site Reliability Engineer I

Role Reasonability

Core Responsibilities

• Monitoring: Monitor service health, dashboards, alerts, and key reliability indicators for assigned applications and platforms.
• Incident Response: Respond to alerts, support bridge calls, gather evidence, execute runbooks, communicate status, and escalate when required.
• Observability Support: Create and maintain dashboards, log queries, telemetry checks, alert validation, and actionable monitoring signals.
• Runbook Management: Document operational procedures, update recovery steps, validate readiness with service owners, and support knowledge sharing.
• Automation: Create scripts for repetitive checks, data collection, remediation, operational reporting, and toil reduction.
• Problem Follow-up: Support root cause analysis, postmortem documentation, and closure of assigned corrective/preventive action items.
• Continuous Improvement: Identify alert noise, toil, monitoring gaps, and preventive improvements for senior SRE review.
• SRE Alignment: Support adoption of SLOs, SLIs, SLAs, error budgets, operational readiness reviews, and production support standards.
• AI Readiness: Use or help improve AI-assisted tools for anomaly detection, incident correlation, root cause hints, and operational knowledge retrieval.
• Collaboration: Work with engineering, infrastructure, cloud, and application teams to align service performance with business goals.