Sr. Site Reliability Engineer

Own production reliability, including availability, latency, performance, capacity planning, monitoring, emergency response, and uptime for production environments.

Define, maintain, and improve SLOs, SLIs, error budgets, actionable dashboards, and observability practices.

Analyze, troubleshoot, and resolve operational issues that affect service reliability and SLO performance.

Build and automate multi-environment observability capabilities, including capacity forecasting based on usage patterns.

Reduce toil and increase development velocity through automation and continuous improvement.

Provide production support, including incident, change, and problem management; root cause analysis; service restoration; runbooks; and standard operating procedures.

Identify data-driven opportunities to improve system architecture, availability, performance, and reliability.

Collaborate with software engineering teams on release management, roadmap planning, and operational readiness.

Implement and manage reliability and observability tools such as Datadog, Prometheus, and Grafana.