Sr. Service Technician
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Key skills for this role
About the Role
Lucid Motors seeks a Senior Service Technician in Riyadh to diagnose, troubleshoot, and repair complex vehicle concerns, with a focus on electric vehicles. The role involves advanced diagnostics, mentoring junior technicians, and ensuring quality and safety standards.
Key Skills for This Role
Responsibilities
- Perform advanced diagnostics, troubleshooting, and repair of electrical, mechanical, and vehicle control systems
- Lead resolution of complex and repeat repair concerns
- Conduct inspections and identify root causes using diagnostic tools and equipment
- Support vehicle software updates, calibration, and verification activities
- Provide technical guidance and coaching to Service Technicians
- Ensure compliance with all safety requirements, workshop procedures, and quality standards
Requirements
- Diploma or Associate Degree in Automotive Technology, Mechanical Engineering, Electrical Engineering, or related field
- Minimum 10 years of automotive service experience
- Experience handling advanced diagnostics and complex repair activities
- Experience mentoring junior technicians
- Advanced knowledge of automotive electrical, electronic, and mechanical systems
- Proficiency with diagnostic software and specialized service tools
Full Job Posting
Position Summary
- The Senior Service Technician is responsible for diagnosing, troubleshooting, and repairing complex vehicle concerns while ensuring the highest standards of safety, quality, and customer satisfaction.
- This role serves as the technical expert within the workshop, providing mentorship to technicians, supporting escalated repairs, and driving operational excellence.
- The position requires advanced diagnostic capabilities, strong EV and automotive systems knowledge, and the ability to lead complex technical investigations.
Key Responsibilities Technical Operations
- Perform advanced diagnostics, troubleshooting, and repair of electrical, mechanical, and vehicle control systems.
- Lead the resolution of complex and repeat repair concerns.
- Conduct inspections and identify root causes using diagnostic tools and equipment.
- Perform repairs in accordance with manufacturer standards and workshop procedures.
- Support vehicle software updates, calibration, and verification activities.
- Ensure repairs are completed within targeted turnaround times while maintaining quality standards.
Key Responsibilities Leadership & Mentoring
- Provide technical guidance and coaching to Service Technicians.
- Support technician development through hands on training and knowledge sharing.
- Lead critical repair activities and coordinate resources during major technical issues.
- Act as a technical escalation point for workshop management.
Key Responsibilities Quality, Safety & Continuous Improvement
- Ensure compliance with all safety requirements, workshop procedures, and quality standards.
- Conduct root cause analysis and implement corrective and preventive actions.
- Support continuous improvement initiatives to increase productivity and repair quality.
- Maintain accurate service documentation and repair records.
Key Responsibilities Customer & Team Collaboration
- Support service advisors and management with technical explanations when required.
- Collaborate with engineering, field service, and technical support teams on complex cases.
- Participate in technical meetings, training sessions, and service campaigns.
Qualifications Education
- Diploma or Associate Degree in Automotive Technology, Mechanical Engineering, Electrical Engineering, or related field.
- Manufacturer certifications and EV certifications preferred.
Qualifications Experience
- Minimum 10 years of automotive service experience.
- Experience handling advanced diagnostics and complex repair activities.
- Experience mentoring junior technicians.
Qualifications Technical Skills
- Advanced knowledge of automotive electrical, electronic, and mechanical systems.
- Proficiency with diagnostic software and specialized service tools.
- Ability to interpret technical manuals, wiring diagrams, and repair procedures.
- Strong troubleshooting and root cause analysis skills.
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