Sr. Salesforce Administrator

ZeroFox seeks a Senior Salesforce Administrator to own the configuration and continued optimization of ZeroFox's CPQ implementation and approval process framework within Salesforce.com.

This is a critical, highly-visible role that partners closely with Sales, Sales Operations, and Marketing, and requires someone who understands how data actually flows across the business — not just within Salesforce in isolation.

The ideal candidate analyzes data to drive decisions rather than relying on instinct alone, and has the judgment to know when to build something new versus maintain and optimize what already exists.

Role and responsibilities:

• Own enhancements start-to-finish: building and updating automation, running QA/UAT in sandbox environments, managing deployments via change sets, and documenting and communicating changes as needed
• Manage and maintain custom objects/fields, process builder, validation rules flows, and other automation features
• Support creating and maintaining product rules, product actions, product configuration and advanced approval rules
• Serve as the primary owner for CPQ troubleshooting, partnering with CPQ team, Sales and Sales Operations to diagnose and resolve quoting issues quickly and accurately
• Manage and maintain related sales technology connected to Salesforce (e.g., Gong), and own how data moves between systems
• Partner with Sales, Sales Operations, and leadership to translate business requirements into scalable Salesforce solutions
• Manage data imports, deduplication, and database cleanup to maintain data accuracy using Dataloader or Inspector
• Train sales team members on relevant tools, processes, and reporting

• Salesforce.com Administrator Certification (ADMIN 201) required
• 3-5+ years of hands-on Salesforce administration experience (closer to 5 preferred); technology/SaaS or high-growth environment strongly preferred
• Experience at a smaller or leaner organization, where hands-on ownership across the platform was required
• Strong Salesforce experience: custom reporting/dashboarding, automation (process builder, flows), object relationships, field types, and security model (roles/profiles/permission sets)