Sr Regional Risk Manager

Essential Responsibility/Tasks

• Lead, coach and develop a geographically dispersed team of Regional Risk Managers, including selection, onboarding, goal setting, work allocation, performance management, career development, succession planning and reinforcement of consistent professional standards.
• Translate enterprise Value Protection, Field Risk & Performance strategy into regional priorities, annual plans and operating cadences; establish clear accountability and monitor execution across assigned regions and hospitals.
• Serve as the principal regional Value Protection advisor to Group Vice Presidents, Regional Operations Directors and other senior field leaders, providing independent, practical guidance on complex risk, operational and business-performance matters.
• Direct and quality-assure regional field assessments, operational assurance reviews, audits and corrective-action plans involving controlled substances, safety, waste management, invoicing, revenue integrity, physical security, business controls and other priority risks.
• Oversee and provide escalation leadership for complex, sensitive or high-impact investigations involving financial loss, misconduct, diversion, compliance concerns, associate safety or operational breakdowns; ensure sound case strategy, documentation, findings and corrective action.
• Partner with Operations, Finance and Medical Operations to analyze operational and financial data, identify root causes and prioritize opportunities involving charge capture, revenue integrity, margin leakage, markdowns, ancillary services, process variation and execution consistency.
• Lead regional implementation, adoption and sustained follow-through of enterprise risk, compliance, safety, operational assurance and performance initiatives; remove execution barriers and ensure programs achieve intended business outcomes.
• Develop and lead regional performance reviews using dashboards, exception reporting, trend analysis and field intelligence; communicate material findings, emerging risks and recommended actions to senior leadership.
• Build trusted cross-functional partnerships with P&O, Legal, Compliance, Finance, Medical Operations, Safety, Insurance and other enterprise teams to coordinate decisions, resolve escalated issues and deliver integrated field solutions.
• Lead or coordinate regional response to significant incidents, crises, disasters and business disruptions, including decision support, field deployment, recovery oversight and after-action improvement.
• Identify capability gaps and recommend improvements to enterprise policy, process, systems, analytics, training and operating models; sponsor or support pilots as assigned and provide structured feedback to the Senior Director.
• Maintain appropriate governance, confidentiality and quality across regional case management, reporting, records and compliance documentation; ensure timely escalation of material matters.

EDUCATION/EXPERIENCE

PREFERRED SKILLS AND QUALIFICATIONS

• Exceptional business and financial acumen, including demonstrated ability to interpret operating statements, performance metrics and exception data and connect risk priorities to revenue integrity, margin protection, loss reduction and operational outcomes.
• Deep, broad technical expertise across enterprise risk management, operational assurance, complex investigations, compliance, controlled substances, safety, physical security, crisis response and business continuity in a multi-site environment.
• Proven people leadership of geographically dispersed professionals, including hiring, coaching, performance management, talent development, succession planning and delivery of results through others.
• Demonstrated credibility advising senior operational leaders, constructively challenging decisions and influencing action without relying solely on positional authority.
• Advanced analytical and problem-solving capability, including root-cause analysis, prioritization of competing risks and opportunities, development of business cases and conversion of complex findings into practical action.
• Strong executive communication, facilitation and presentation skills, with the judgment and discretion required for sensitive, ambiguous and high-pressure matters.
• Demonstrated change leadership and program implementation across multiple markets, with disciplined governance, project management, follow-through and measurable outcome orientation.
• Ability to balance medical excellence, operational realities, associate and client experience, regulatory obligations and financial stewardship when recommending solutions.

CORE COMPETENCIES