jazzhr
Sr. Project Manager-Microsoft Services Consulting
Cyclotron, Inc.
Remote, USA
Full-time
Senior · 8+ years experience
Remote
USD 120000-150000 yearly / year
Discovered 3 weeks ago
Microsoft OfficeMicrosoft Project
Free
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- Serve as the primary point of accountability and escalation for client engagements, owning the overall success of the relationship.
- Build and maintain strong, trusted relationships with client stakeholders, delivery teams, and senior executives.
- Act as a trusted advisor to the client, providing guidance throughout the project lifecycle—not just execution updates.
- Demonstrate a deep understanding of the client’s business context, objectives, and “why” behind the project.
- Drive business development by identifying upsell and cross-sell opportunities within existing accounts.
- Plan, initiate, and manage complex Microsoft-centric projects from initiation through closure.
- Develop and maintain detailed project plans covering scope, milestones, resources, budget, and dependencies.
- Lead and coordinate cross-functional delivery teams to meet contractual commitments around scope, schedule, and budget.
- Serve as the liaison between business and technical teams, ensuring clarity of requirements and alignment on delivery.
- Maintain a complete and current understanding of project scope and proactively manage change.
- Identify, assess, and proactively mitigate risks and issues throughout the lifecycle of the engagement.
- Monitor progress against plans, standards, and cost targets; adjust approach as needed to drive successful outcomes.
- Ensure deliverables meet quality expectations through review, validation, and continuous improvement.
- Understand project funding milestones and contractual requirements; track progress and support billing and proof-of-execution activities.
- Partner with resourcing and delivery teams to validate capacity, monitor actuals, and ensure alignment with contract assumptions.
- Apply sound project management methodology and judgment to lead teams, resolve conflicts, and remove blockers.
- Mentor delivery team members and, where appropriate, client stakeholders.
- Evaluate project outcomes against defined objectives and KPIs.
- Conduct post-project reviews to capture lessons learned and identify process improvement opportunities.
- Contribute as a thought leader within the EMO, bringing a growth mindset and continuous improvement focus.
- 8+ years of experience in strategic consulting and project management within an enterprise client-facing role.
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