Sr. Project Engineer (East Coast)

Position Responsibilities

• Lead the technical onboarding and implementation of new client environments
• Architect, implement, and document secure technical solutions for new and existing client infrastructures
• Develop and execute detailed technical work plans, implementation plans, and client transition strategies
• Build and configure client environments that may include cloud-based SaaS solutions, virtual servers, networking equipment, desktops, laptops, and other common business technologies
• Perform cloud, infrastructure, security, and technology assessments and provide recommendations that enhance Atlas Technica’s service offering and deliver additional value to clients
• Deliver infrastructure, cloud, networking, cybersecurity, and application-related projects according to established scope, timelines, and technical standards
• Identify project risks, technical dependencies, and potential roadblocks and communicate them proactively to Project Managers and other stakeholders
• Provide consistent project updates regarding technical strategy, progress, adjustments, risks, and next steps
• Attend and actively participate in client-facing meetings, technical discovery sessions, project reviews, and implementation discussions
• Respond to client questions and provide proactive technical guidance throughout the onboarding and project lifecycle
• Serve as a technical escalation point and subject matter expert for Project Engineers, Systems Engineers, and clients during active projects
• Troubleshoot and resolve complex technical issues that arise during implementations and client transitions
• Work cross-functionally to build strong relationships with technical and non-technical colleagues, clients, vendors, and other project stakeholders
• Research, evaluate, design, and test new and existing technologies that support client business objectives and Atlas Technica’s technology strategy
• Improve the efficiency, consistency, and scalability of implementations through automation, scripting, documentation, and established toolsets
• Create and maintain accurate technical documentation, project records, implementation procedures, and client environment information
• Help cross-train, coach, mentor, and upskill Project Engineers, Systems Engineers, and interns
• Follow Atlas Technica’s technical standards, security requirements, documentation expectations, and change-control procedures
• Perform other duties and responsibilities as assigned by the manager

Requirements

• 3–5 years of relevant IT experience in areas such as desktop support, systems engineering, systems administration, infrastructure engineering, or project engineering
• Experience leading or contributing to technical implementations, infrastructure projects, client migrations, or new-client onboarding initiatives
• Strong end-user and desktop support experience, including Microsoft Windows, Microsoft Office, desktops, laptops, mobile devices, and home or remote-office networking
• Strong experience implementing and supporting Microsoft 365 technologies, including Exchange Online, SharePoint Online, OneDrive, Microsoft Intune, Conditional Access, and Microsoft Entra ID
• Experience implementing and supporting cloud-based platforms and collaboration technologies such as Microsoft Azure, Box, Dropbox, or similar solutions
• Advanced knowledge of Microsoft Windows Server platforms, Active Directory, Microsoft Entra ID, Group Policy, identity management, and email-flow troubleshooting
• Knowledge of Microsoft 365 and Microsoft Azure licensing
• Experience implementing and supporting enterprise networking equipment, including Palo Alto or Cisco firewalls, Cisco switches, and Cisco, Meraki, or Ubiquiti wireless access points
• Strong knowledge of networking technologies and concepts, including TCP/IP, LAN, DMZ, WAN, DHCP, DNS, routing protocols, switching, and firewalls
• Experience implementing and supporting cybersecurity and email-security products such as Mimecast, Sophos, Symantec, Proofpoint, or similar technologies
• Demonstrated ability to use Microsoft PowerShell, the Microsoft Graph API, or similar tools to automate Microsoft 365 administration and implementation tasks
• Ability to assess technical environments, identify risks or gaps, and recommend practical solutions
• Ability to create and execute technical project plans while managing multiple priorities and deadlines
• Strong written and verbal communication skills, with the ability to explain technical information clearly to both technical and non-technical audiences
• Strong organizational skills and attention to detail
• Ability to work effectively and independently within a remote environment while remaining highly collaborative
• Ability to work a schedule aligned with Eastern Time business hours
• Ability to manage multiple projects and priorities within a rapidly growing, fast-paced environment

Desirable Qualities