Sr. Product Solutions Architect - Gracenote

About Gracenote

Role Overview

Key Responsibilities

• Lead technical discovery sessions with Sales, assess client needs, and demonstrate the value of Gracenote solutions.
• Lead workshops, proof-of-concepts, and integration planning through customer adoption and production deployment.
• Guide client engineering teams through integration best practices and provide architectural oversight during onboarding.
• Translate customer requirements into product roadmap requests and maintain technical documentation.
• Test and validate new products before rollout as Customer Zero.
• Prototype focused AI agents that provide technical validation and architectural blueprints for customers.

Experience and Qualifications

• 3-5+ years in technical pre-sales, solutions architecture, or customer-facing engineering.
• Experience guiding customers through complex software integrations and connecting business objectives to technical implementation.
• Strong knowledge of RESTful APIs, SQL, ETL, and JSON/XML structured data formats.
• Understanding of tool chaining, prompt engineering, AI technology stacks, and identity management such as AWS Cognito.
• Ability to communicate with C-level executives, business contacts, and engineering teams.
• Travel to customer sites, primarily in North America, may reach 30% of working time, with periodic international travel.

Compensation

• The posted base salary range may be adjusted based on the selected employee's final work location.
• Individual pay may depend on experience, training, geography, certifications, and business needs.
• The role may also be eligible for bonuses, equity, or other incentives.

Benefits

• Benefits include health and wellness plans, a 401(k) with company match, and paid time off.
• Depending on the role, additional benefits may include a company-provided vehicle and discretionary incentive or bonus eligibility.