Sr Platform Solutions Specialst

Experience & Education

Bachelor's degree (or equivalent combination of education and experience) required.

3+ years of functional experience, including a minimum of 1 year in a directly related role such as solutions consulting, renewals or subscription management, platform enablement, or business analysis.

Demonstrated track record of serving as a subject matter expert on complex workflows, solutions, or platform capabilities.

Preferred: Active project or program management certification such as PMP®, CAPM®, PMI-ACP, or equivalent.

Skills & Competencies

Platform & Business Acumen: Ability to quickly develop deep familiarity with Xvantage™ and the broader Ingram Micro ecosystem; comfort operating at the intersection of technology and business.

Solution Expertise: Deep understanding of solution areas such as renewals management, including end-to-end workflow knowledge from vendor through to customer.

Analytical Thinking: Ability to break down complex workflows, identify gaps and dependencies, and define clear requirements for success.

Value Storytelling: Skilled at articulating business value and building compelling cases for solution adoption with audiences ranging from working teams to executives and vendors.

Stakeholder Influence: Able to build consensus and drive alignment across vendors, Platform Operations Managers, and cross-functional teams without direct authority.

Communication & Presentation: Polished written and verbal communicator; comfortable presenting complex workflows and solution concepts clearly to diverse audiences.

Attention to Detail: High standards for accuracy, consistency, and quality in requirements, documentation, and communications.

Tooling Proficiency: Strong command of Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams, SharePoint); experience with Jira, Confluence, and Power Apps preferred.

Typically, the level of experience and education required to demonstrate these key elements of knowledge/skills/experiences are: