Sr Network DevOps Engineer - Operations
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Key skills for this role
Role Overview
The role operates IP networking components in a 24/7 SaaS production environment.
The engineer will lead network automation, Network-as-Code, CI/CD, software-defined networking, and operational troubleshooting at global scale.
Key Skills for This Role
Full Job Posting
Role overview
The role operates IP networking components in a 24/7 SaaS production environment.
The engineer will lead network automation, Network-as-Code, CI/CD, software-defined networking, and operational troubleshooting at global scale.
Core responsibilities
- Design CI/CD pipelines for automated testing, digital-twin validation, and zero-downtime network configuration deployments.
- Establish GitOps workflows and use Git as the source of truth for network state, policy, and infrastructure design.
- Develop reusable automation frameworks and playbooks to eliminate manual network operations.
- Design software-defined networks and container networking across cloud and bare-metal environments.
- Provide Tier 4 technical authority for complex network, routing, and overlay issues.
- Build telemetry, monitoring, alerting, and automated remediation platforms.
Engineering and collaboration
- Partner with enterprise design, SRE, and platform teams to deliver resilient, secure, multi-tenant network infrastructure.
- Write and review Infrastructure-as-Code using Ansible, Terraform, Helm, Python, and Bash.
- Automate security policies, routing validation, firewall and load-balancer configuration, and network health checks.
- Drive code-based infrastructure definitions and dynamic technical documentation.
- Mentor engineers, lead design reviews, and support cross-functional engineering initiatives.
Required qualifications
- Five or more years of progressive network engineering, DevOps, or SRE experience is required.
- Expert network automation experience with Ansible, Terraform, Python, and relevant network libraries is required.
- Advanced expertise in SDN, overlays, Kubernetes networking, enterprise routing, security fabrics, and Linux networking is required.
- CCIE-level or equivalent knowledge of BGP, OSPF, MPLS, and EVPN is required.
- Experience with CI/CD platforms and infrastructure test-driven development is required.
Preferred qualifications
- Deep telecommunications experience with VoIP, RTP, SIP peering or trunking, and session border controllers is advantageous.
- Exceptional communication skills and the ability to explain complex technical concepts to executive stakeholders are expected.
About Five9
Five9 provides cloud contact center software to customers worldwide.
The company supports billions of customer interactions annually and focuses on reliable, secure, compliant, and scalable cloud solutions.
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