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Sr. Manager, Investigation
First Tech Federal Credit Union
Marlborough, UAE
Full Time
Manager
Onsite
4 weeks ago
BSA/AMLFraud InvestigationsSuspicious Activity Reports (SARs)Quality AssuranceRegulatory ComplianceRisk Management
Free
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BSA/AMLFraud InvestigationsSuspicious Activity Reports (SARs)
About the Role
First Tech Federal Credit Union seeks a Senior Manager, Investigations to oversee financial crimes investigations including fraud and BSA/AML. The role provides independent oversight, quality assurance, and governance of SARs.
Key Skills for This Role
BSA/AMLFraud InvestigationsSuspicious Activity Reports (SARs)Quality AssuranceRegulatory ComplianceRisk Management
Responsibilities
- Oversee the execution of complex fraud and BSA/AML investigations, ensuring quality, consistency, and timeliness of case work
- Provide guidance and direction on high risk, complex, or sensitive investigations, including internal fraud or potential criminal activity
- Oversee governance of Suspicious Activity Reports (SARs), ensuring appropriate escalation, documentation, quality, and regulatory compliance
- Provide independent oversight and credible challenge to first line investigation, alert management, and fraud detection processes
- Evaluate investigation outcomes to identify control gaps, emerging risks, and systemic issues, and escalate where appropriate
- Lead and oversee quality assurance (QA/QC) and testing programs, ensuring effectiveness of investigations and adherence to policies and standards
- Analyze investigation data and trends to identify emerging financial crimes risks and patterns, providing actionable insights to leadership
- Develop and deliver reporting to leadership and risk committees, including trends, risk exposures, and control effectiveness
- Support and enhance investigations policies, procedures, and governance frameworks, ensuring alignment with BSA/AML and fraud risk requirements
- Partner cross functionally with Fraud, Compliance, Risk, and business units to ensure coordinated risk management and strong investigative practices
- Support regulatory exams, internal audits, and external investigations, including engagement with regulators and law enforcement where appropriate
- Identify and drive improvements to investigations processes, controls, and methodologies, enhancing program maturity and effectiveness
Requirements
- 6+ years' experience in Bank Secrecy Act compliance within the financial services industry
- Minimum 2 years of experience leading a diverse team including hiring, coaching and performance management
- Strong expertise in financial crimes investigations, including fraud and BSA/AML
- Knowledge of regulatory requirements (BSA, AML, USA PATRIOT Act) and investigation standards
- Bachelor's degree in field relevant to role (or 4 additional years of relevant experience in lieu of a degree)
- Advanced degree preferred
Full Job Posting
Description
- The Senior Manager, Investigations is a Second Line of Defense (2LOD) leader responsible for overseeing the governance, quality, and effectiveness of financial crimes investigations, including fraud and BSA/AML related activities.
Job Duties
- Oversee the execution of complex fraud and BSA/AML investigations, ensuring quality, consistency, and timeliness of case work
- Provide guidance and direction on high risk, complex, or sensitive investigations, including internal fraud or potential criminal activity
- Oversee governance of Suspicious Activity Reports (SARs), ensuring appropriate escalation, documentation, quality, and regulatory compliance
- Provide independent oversight and credible challenge to first line investigation, alert management, and fraud detection processes, ensuring alignment with risk appetite and regulatory expectations
- Evaluate investigation outcomes to identify control gaps, emerging risks, and systemic issues, and escalate where appropriate
- Lead and oversee quality assurance (QA/QC) and testing programs, ensuring effectiveness of investigations and adherence to policies and standards
- Ensure findings, issues, and remediation activities are properly documented, tracked, and validated
- Analyze investigation data and trends to identify emerging financial crimes risks and patterns, providing actionable insights to leadership
- Develop and deliver reporting to leadership and risk committees, including trends, risk exposures, and control effectiveness
- Support and enhance investigations policies, procedures, and governance frameworks, ensuring alignment with BSA/AML and fraud risk requirements
- Partner cross functionally with Fraud, Compliance, Risk, and business units to ensure coordinated risk management and strong investigative practices
- Support regulatory exams, internal audits, and external investigations, including engagement with regulators and law enforcement where appropriate
Essential Skills
- Required Experience: 6+ years' experience in Bank Secrecy Act compliance within the financial services industry
- Minimum 2 years of experience leading a diverse team including hiring, coaching and performance management
- Strong expertise in financial crimes investigations, including fraud and BSA/AML
- Knowledge of regulatory requirements (BSA, AML, USA PATRIOT Act) and investigation standards
- Ability to provide independent challenges while maintaining strong stakeholder relationships
- Strong analytical skills with ability to identify trends, risks, and control gaps
- Excellent written and verbal communication skills, including reporting and case documentation
- Strong organizational and problem solving capabilities
- Ability to manage multiple priorities in a complex environment
- Required Education: Bachelor's degree in field relevant to role (or 4 additional years of relevant experience in lieu of a degree), advanced degree preferred.
Target Compensation
- $116,500 to $140,000 base pay + Annual Bonus
Benefits options include
- Traditional medical, dental, and vision coverage
- Generous 401K company matching
- Paid Time Off: You’ll accrue up to 15 vacation days in your first year. In addition, you’ll receive 40 hours of sick time and 3 personal days, which refresh annually
- 11 paid federal holidays
- Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria)
Additional Notes
- First Tech is not currently offering Visa sponsorship or transfer for this position
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