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Sr. Manager, Global Benefits
McAfee
San Jose, QAT
Full Time
Manager
4 weeks ago
Global Benefits AdministrationVendor ManagementComplianceProcess ImprovementData AnalysisProject Management
Free
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Global Benefits AdministrationVendor ManagementCompliance
About the Role
McAfee is seeking a Sr. Manager, Global Benefits to lead the execution, administration, and continuous improvement of global benefits programs across 29 countries.
Key Skills for This Role
Global Benefits AdministrationVendor ManagementComplianceProcess ImprovementData AnalysisProject Management
Responsibilities
- Lead the day to day global delivery and administration of employee benefits programs, ensuring accurate, timely, and compliant execution across all regions and vendors.
- Establish and drive operational excellence standards, including documented processes, controls, and service level expectations to ensure consistent program execution at scale.
- Oversee global benefits operations, including enrollment processes (U.S. Open Enrollment, 401(k), etc.), eligibility management, data integrity, and vendor transactions.
- Build and manage a high performing benefits operations team, focused on execution quality, accountability, and continuous improvement, while developing team capability and ownership.
- Own vendor performance management, including brokers, TPAs, and insurers, ensuring service levels are met, issues are escalated and resolved, and operational delivery is aligned to expectations.
- Partner cross functionally with Payroll, HRIS, Accounting, Legal, and Tax to ensure accurate data flow, reporting integrity, and compliance with financial and regulatory requirements.
- Drive process improvement and issue resolution, including root cause analysis of errors and implementation of corrective actions to prevent recurrence.
- Ensure ongoing compliance with global benefits regulations, proactively managing audits, documentation, and adherence to local requirements in partnership with regional stakeholders.
- Maintain accurate records, controls, and reporting, supporting financial audits, internal controls, and governance requirements, including those tied to Board level reviews as needed.
- Deliver clear and effective employee communications that support understanding and proper utilization of benefits programs across diverse geographies.
- Support M&A integration and due diligence activities, focusing on operational readiness, transition execution, and program alignment.
Requirements
- 10+ years of global benefits experience in an enterprise environment, with a strong emphasis on operations and program administration at scale
- Demonstrated success leading high volume, high complexity benefits operations with a focus on accuracy, compliance, and execution
- Experience managing audits, controls, and compliance related processes, including interaction with senior leadership and external partners
- Strong vendor management and issue resolution capabilities, with a focus on accountability and service delivery
- Highly detail oriented with a strong operational mindset, including a bias toward process discipline, documentation, and continuous improvement
- Strong analytical and problem solving skills, including ability to identify operational risks and implement scalable solutions
- Comprehensive understanding of global benefits administration, systems, and regulatory environments
- Ability to operate effectively in a fast paced and globally distributed environment
- Ability to travel up to 10% as needed
Full Job Posting
Role Overview
- Reporting to the Head of Global Compensation & Benefits, the Sr. Manager, Global Benefits will lead the execution, administration, and continuous improvement of global benefits programs across 29 countries, ensuring consistent, compliant, and high quality delivery that supports employee experience a
About The Role
- Lead the day to day global delivery and administration of employee benefits programs, ensuring accurate, timely, and compliant execution across all regions and vendors.
- Establish and drive operational excellence standards, including documented processes, controls, and service level expectations to ensure consistent program execution at scale.
- Oversee global benefits operations, including enrollment processes (U.S. Open Enrollment, 401(k), etc.), eligibility management, data integrity, and vendor transactions.
- Build and manage a high performing benefits operations team, focused on execution quality, accountability, and continuous improvement, while developing team capability and ownership.
- Own vendor performance management, including brokers, TPAs, and insurers, ensuring service levels are met, issues are escalated and resolved, and operational delivery is aligned to expectations.
- Partner cross functionally with Payroll, HRIS, Accounting, Legal, and Tax to ensure accurate data flow, reporting integrity, and compliance with financial and regulatory requirements.
- Drive process improvement and issue resolution, including root cause analysis of errors and implementation of corrective actions to prevent recurrence.
- Ensure ongoing compliance with global benefits regulations, proactively managing audits, documentation, and adherence to local requirements in partnership with regional stakeholders.
- Maintain accurate records, controls, and reporting, supporting financial audits, internal controls, and governance requirements, including those tied to Board level reviews as needed.
- Deliver clear and effective employee communications that support understanding and proper utilization of benefits programs across diverse geographies.
- Support M&A integration and due diligence activities, focusing on operational readiness, transition execution, and program alignment.
About You
- 10+ years of global benefits experience in an enterprise environment, with a strong emphasis on operations and program administration at scale.
- Demonstrated success leading high volume, high complexity benefits operations with a focus on accuracy, compliance, and execution.
- Experience managing audits, controls, and compliance related processes, including interaction with senior leadership and external partners.
- Strong vendor management and issue resolution capabilities, with a focus on accountability and service delivery.
- Highly detail oriented with a strong operational mindset, including a bias toward process discipline, documentation, and continuous improvement.
- Strong analytical and problem solving skills, including ability to identify operational risks and implement scalable solutions.
- Comprehensive understanding of global benefits administration, systems, and regulatory environments.
- Ability to operate effectively in a fast paced and globally distributed environment.
- Ability to travel up to 10% as needed.
Salary & Benefits
- The starting pay range for this position is $124,380.00 $204,330.00 per year.
- Bonus Program
- 401k Retirement Plan
- Medical, Dental, Vision, Basic Life, Short Term Disability and Long Term Disability Coverage
- Paid Parental Leave
- Support for Community Involvement
- 14 Paid Company Holidays
- Unlimited Paid Time Off for Exempt Employees
- 96 Hours of Sick Time and 120 Hours of Vacation for Non Exempt Employees Accrued Each Year
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