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The Senior Manager, Site Reliability Engineering (SRE) – Data Platforms leads teams responsible for ensuring the reliability, scalability, security, performance, and operational excellence of data platforms, data infrastructure, and data-intensive production systems.
This role supports the Data area by partnering with data engineering, analytics, machine learning, product, risk, compliance, security, and infrastructure teams to operate and improve the systems that capture, process, store, move, and serve critical business data.
This role oversees the development and execution of reliability strategies, infrastructure automation, observability practices, incident management processes, and operational standards for data pipelines, data platforms, distributed processing systems, cloud data services, streaming platforms, orchestration tools, and data storage environments. The Senior Manager ensures that data services meet expectations for availability, latency, throughput, recoverability, security, compliance, and data integrity.
This role is responsible for establishing processes, automation, monitoring, alerting, service-level objectives, incident response practices, disaster recovery capabilities, capacity planning, and operational excellence frameworks based on business and technical requirements.
The Senior Manager guides teams in improving platform reliability, reducing toil, troubleshooting complex production issues, and supporting resilient data operations across high-volume, distributed environments.
The Senior Manager acts as a leader for SRE, infrastructure, platform, or operations engineering teams supporting the Data organization by removing blockers, enabling productivity, improving operational maturity, and fostering an inclusive, high-performance engineering culture.
The role also involves coaching and developing engineers to adapt to evolving cloud platforms, data technologies, automation tools, observability frameworks, reliability practices, and AI-driven workflows.
This leader partners closely with software engineering, data engineering, product management, QA, risk, compliance, security, infrastructure, and business stakeholders to deliver safe, resilient, transparent, and customer-centric data solutions.
All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools — for example, ChatGPT and Claude Cod — to support everyday work, improve operational efficiency, accelerate documentation, assist with troubleshooting, and enhance engineering productivity.
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Visa is a global payments technology company that connects consumers, businesses, banks, and governments in over 200 countries through its electronic payment network, VisaNet.
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Senior · 11+ years experience
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