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Key skills for this role
Deliver tailored waters_connect demonstrations aligned with customer workflows, challenges, and business objectives.
Translate software capabilities into scientific, operational, compliance, and business value.
Serve as a trusted resource for customer questions throughout the evaluation process.
Support solution scoping, software configuration, and quoting activities.
Serve as a liaison between waters_connect Product Management and the field organization.
Communicate product updates, new features, release information, and best practices to commercial teams.
Gather and communicate Voice of Customer feedback, market trends, and enhancement requests.
Collaborate with Sales, ISS, Marketing, Product Management, and Professional Services to support successful waters_connect software opportunities.
Required
Bachelor's degree in a scientific, technical, or related discipline.
5+ years of experience in laboratory software, analytical instrumentation, mass spectrometry, laboratory informatics, scientific applications, or related technologies.
Customer-facing experience in presales, applications, technical sales, or solution consulting roles.
Strong presentation, communication, and problem-solving skills.
Ability to explain complex technical concepts to scientific, technical, and business audiences.
Experience with waters_connect required; experience with UNIFI strongly preferred.
Understanding of LC and LC-MS workflows and laboratory operations.
Ability to travel extensively throughout the United States and Canada (50-75%).
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Waters Corporation (NYSE:WAT) is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, our innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology. We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Through a shared culture of relentless innovation, our passionate team of ~16,000 colleagues turn scientific challenges into breakthroughs that improve lives worldwide.
Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.
Public U.S. life-sciences and diagnostics company providing analytical instruments, software, and services to regulated laboratories.
Visit company websiteJobs and hiring trendsUSD 92500-154000 yearly / year
Full-time
Senior · 5+ years experience
Remote
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