Sr. Forward Deployed Engineer (Customer Engineering, Prisma AIRS)

Qualifications

• Required Qualifications
• Education & Experience: Bachelor's or Master's degree in Computer Science, AI, Machine Learning, or a related field (or equivalent practical experience), or 7+ years of professional software engineering experience writing production-grade code.
• Core Software & API Development: Expertise in Python (preferred), Go, TypeScript, or C++, with deep experience developing, debugging, and integrating enterprise APIs (REST, gRPC, WebSockets) and API gateways (e.g., Envoy, Kong).
• AI & LLM Architecture: Hands-on experience with LLM orchestration, prompt security, token optimization, model routing, and vector databases / RAG architectures.
• Infrastructure & Cloud Native: Proficiency with containerization, orchestration, and infrastructure-as-code (Kubernetes, Docker, Terraform) across major cloud platforms (AWS, GCP, or Azure).
• Security & Networking: Solid understanding of enterprise security protocols including OIDC/OAuth2, zero-trust networking, and secure API integration.
• Testing & Quality Assurance: Experience using testing frameworks (e.g., PyTest, unittest) and robust evaluation workflows for distributed systems.
• Customer & Strategic Impact: Proven ability to interface directly with executive leadership (CIOs/CISOs) and IT decision-makers—whiteboarding enterprise architectures, translating complex customer needs, and directly influencing product roadmaps.
• Engineering Mindset: A hands-on "0-to-1" builder mentality who thrives in ambiguous environments, owns problems end-to-end, and enjoys pair-programming or digging into raw code and traces to solve live outages.