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Sr. Field Service Engineer IV
Plasma-Therm LLC
Phoenix, USA
Full-time
Senior Level
Onsite
Discovered 1 weeks ago
Free
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Senior Field Service Engineer IV (AZ / Dual-Platform Lead)
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Job Description
Senior Field Service Engineer IV (AZ / Dual-Platform Lead)
Phoenix, AZ
Shift / Travel: Local Fab Support (Phoenix, AZ Area) with On-Call Rotation & Limited Overseas/Domestic Travel
Position Overview
The Senior Field Service Engineer IV (FSE IV) serves as a lead technical expert responsible for tool installation, startup, advanced troubleshooting, preventive maintenance, and modifications for advanced semiconductor capital equipment. In this high-visibility role supporting our Strategic OEM Partnership, the FSE IV will provide critical on-site support at a leading-edge semiconductor manufacturing facility in Arizona across both strategic partner wet processing product lines (Wet Etch / Clean platforms) and Plasma-Therm plasma processing equipment (e.g., PECVD and Dry Etch systems).
The ideal candidate brings deep technical expertise in chemical dispense delivery, wet processing mechanics, fluidics, high-purity piping, process temperature control, vacuum systems, and robotics, along with strong customer-facing leadership skills to manage complex fab escalations.
1. Overseas OEM Training & Product Bring-Up
- Complete intensive, hands-on factory training at the strategic partner’s manufacturing facility in Taiwan on new pre-release wet processing/wet etch platforms.
- Work directly with factory development engineers during sub-assembly, software configuration, and initial tool integration.
- Help capture, review, and refine initial standard operating procedures (SOPs), maintenance protocols, and commissioning checklists for field deployment.
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