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Key skills for this role
Create event floor plan and room layout and supervise the execution of the physical appearance of the facility and the set-up.
Utilize Cvent Event Diagramming, 25Live and/or other event planning system to share custom room layouts, enter room reservations, AV equipment and room setup.
Provide direct support and coordination for meetings, seminars, conferences, retreats, events and activities throughout the facility.
Ensure proper implementation of policies and procedures.
Proactively collaborate with the operations staff (Facilities & Security) to ensure the integrity of the facility and overall comfort and safety of attendees at all meetings and events.
Collaborate with event organizers to manage logistics with vendors, including catering orders, event rentals, catering setup and clean up and certificate of insurances to ensure adherence to event space policies and guidelines.
Identification of preferred vendors for catering. Work collaboratively with the Green Team to create green, “no-waste” events.
Maintain preferred vendor list for departmental and student use.
Submit Loading Dock Requests for external vendors.
Provide guidance and direct event organizers on how and when to submit guest lists to the appropriate event space contacts.
May work with security to identify day-of event security needs.
Collaborate with Facilities leadership or staff to ensure porter coverage for events.
May provide event signage, crowd control ropes, recycling and trash bins, ancillary items, as determined by event guidelines.
Coordinate and manage deliveries of required materials and equipment for events.
Coordinate with IT to identify technical needs for event and schedule accordingly.
Collaborate with stakeholders and IT to drive continuous improvement.
Coordinate with Johns Hopkin affiliates and external users to provide facility information, tours and pricing on space rental and concierge their event needs.
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May coordinate parking passes.
Prepare and process room rental and parking invoices.
Ensure virtual and hybrid event reservations are consistently entered into 25Live.
Assign tasks & manage progress as project manager.
Evaluate, and in some instances, develop detailed event run-of-show.
Consult with event hosts to implement comprehensive virtual event design strategy
Manage virtual event platform for VIP events.
Research current virtual and hybrid event trends.
Maintain technical knowledge of Zoom Meetings and Zoom Webinar, remaining up to date on current updates and expected changes.
Collaborate with Marketing & Communications to design event microsite and/or landing page, accounting for event templates and registration needs, virtual backgrounds, and other branding materials.
Share access to virtual event recordings post-event.
Conduct briefings with external guest speakers in partnership with event host.
Oversee event tech dry run/rehearsal with event host.
Train event hosts on proper use of virtual and hybrid event platform, with primary focus on Zoom Meetings and Zoom Webinar.
Evaluate training process and customer satisfaction.
Update best practices for virtual and hybrid events for continuous improvement.
Track event attendance and attrition rates.
Private research university and academic medical center.
Visit company websiteJobs and hiring trendsUSD 42510-73710 yearly / year
Full-time
Senior · 5+ years experience
Hybrid
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